Troubleshooting
R&S
®
NRPxxS(N)
170User Manual 1177.5079.02 ─ 15
12 Troubleshooting
● Displaying status information................................................................................ 170
● Performing a selftest............................................................................................. 170
● Problems during a firmware update...................................................................... 171
● Cannot establish a LAN connection......................................................................171
● Contacting customer support................................................................................ 171
12.1 Displaying status information
Status information is available in several ways.
Status LED of the R&S NRPxxS(N)
The position of the status LED is indicated in Chapter 4, "Power sensor tour",
on page 27.
The meaning of the different colors and blinking frequencies is explained in Chap-
ter 4.2, "Status information", on page 28.
Title bar of the web user interface (LAN power sensors)
Only available for power sensors with networking capabilities, the R&S NRP LAN
power sensors.
The position of the status icon is indicated in Figure 6-1. The colors are explained in
Chapter 4.2, "Status information", on page 28.
12.2 Performing a selftest
The selftest gives you detailed information that you can use for troubleshooting.
Do not apply a signal to the sensor while the selftest is running. If the selftest is carried
out with a signal being present, error messages can erroneously be output for the test
steps Offset Voltages and/or Noise Voltages.
Using remote control
► For a quick check, send TEST:SENSor?.
For each test step, PASS or FAIL is listed.
Using the web user interface (LAN power sensors)
1. In the navigation pane of the main dialog, select "Sensor".
2. Under "Diagnostics", click "Selftest".
Performing a selftest