Sam4POS Operators Manual v2.33 Advanced Operations
•
117
TIP (Gratuity) Entry
The processor must allow “By Record” operations (Tokenization) for tip entry operations.
Tips can be entered to open guest checks in the system using the TIP Charge function key.
Gratuities/Tips received after a sale is tender with a credit card can be added to the transaction from the register
mode using the EFT Operation function key or the List Paid function key. The EFT Operation menu in the
Program Mode, Device, EFT Operation may also to enter tips. Gratuities (Tips) indicated by the customer on the
payment draft must be entered at the ECR before the batch is closed.
If desired, a Suggested Gratuity may be programmed to appear on Receipts by adding the Gratuity Line to your
receipt and programming the Gratuity amount in Program Mode \ Receipt & Message programming.
Note: These suggested Gratuities will not appear on the Pin-Pad.
Tips can be added to finalized credit card transaction from the register mode by using the List Paid function key or
from the EFT Operation function key. Refer to the Gratuity Entry procedure on page 263 for entering tips from the
EFT Operations function key and/or EFT Operations menu in the Device category.
When integrated credit is utilized, Tips can be entered for credit transactions.
Tip Entry (List Paid Method)
When Integrated Credit is utilized, Tips indicated by the customer can be added after the transaction is tendered
from the List Paid screen. Tip entry here is only used with integrated credit.
Here is a link to a video showing this operation:
https://www.youtube.com/watch?v=_YkcFjxmoKs&list=PLtF-
h-a37jHmbhGgLO3nB76hP-avFSW29&index=78&t=2s
Note: If the Paid Type is set for TENDER and the Tender Category is set for MISC, you can use this key for easy TIP
entry. If the Employee is an ADMIN employee, they can assign Tips to other employees. Other employees can only
enter their own tips.
1. Touch the LIST PAID key; the transaction preview
screen is displayed.
2. Set the START DATE \ END DATE as desired or
press the TODAY button.
a. Set PAID TYPE = TENDER
b. TENDER CATEGORY = MISC
3. The NO TIP filter and the TIP ENTRY button
appear and the transactions matching your settings are
displayed.
4. You can also filter transactions by Employee or by
Terminal.