270 • Appendix Sam4POS Operators Manual v2.33
Important Notes:
• Close Batch needs to be performed every day at the register even when the site is set for auto batch with
their processor. This is how Sam4s clears the EMV token file. The EMV token file is used to allow for
“By Record” transactions (such as Void and Gratuity entry).
• PIN-Pad is customer facing…. There is no indication to cashier what the end-user is doing (or not doing).
• Cannot suppress the signature line. In the Non-EMV world we added a flag to the registers: “NO
SIGNATURE IF TRANSACTION TOTAL IS UNDER $X.xx”. When this flag was set, the register will
not print the signature line if the transaction total was under the configured amount (usually set at $25).
• With the EMV integration, the register receives the receipt data from the Datacap device, and the signature
line is included in the receipt data … therefore it is not & cannot be controlled by any setting at the
register.
• Debit cards with EMV chip - Since Datacap \ mercury do not currently support EMV Debit, all EMV
Debit cards are forced to be inserted and are then processed as regular credit cards. This usually means a
higher rate for the merchant on transactions over $25.
• The Pin-Pad Timeouts settings cannot be configured at the register. Some say they are too short, other say
they are too long… cannot configure at register.
• Consolidated Reports: If an end-user wants consolidated reporting, they must use the configuration with
TwinTran server (even if only two registers in their system).
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