Sam4s SAP-6600 - SAP-4800-II Connection Panel

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Sam4POS Operators Manual v2.33 Introduction • 17

SAP-4800-II Connection Panel

A - COM4 (Powered)

B - USB (2)

C - Drawer 1

D - Drawer 2

E - LAN

F - COM2 (Powered)

G - COM1 (Powered)

H - COM3 (Powered)

I - DC In (Power Input)

Main Page

Table of Contents5
Introduction13
Sam4S Sam4Pos Overview13
Hardware13
Sap-6600(II)14
Hm61615
Software15
Options15
Sam4Pos Power Requirements16
Safe Operation16
About Power Conditioning Equipment17
Surge Protectors and Power Conditioners17
Ground Guard Conditioners17
Uninterruptible Power Supplies (UPS)17
Controls & Connections18
Sap-660018
SAP-6600 Connection Panel19
Sap-4800Ii20
SAP-4800-II Connection Panel21
Rear VFD Display (Optional)22
Sap-630/Sap-53023
Side Connections24
Rear Customer Display24
SD Memory Card Slot25
Connection Panel25
Control Lock26
Control Keys26
Getting Started27
Default Screens27
Main Sign on Screen27
Main Sign on Screen Icons27
Register Mode Screen Layout28
Register Mode Screen Zones29
Register Mode Title Bar29
Title Bar Icon Details30
Expanded Register Mode Title Bar32
Utility Information Icons32
End of Day32
Memory Storage Management32
Memo Icon33
Team Viewer34
Favorite Icon34
Custom Screen Layouts35
Sale Screen Size Edit36
Report Mode Screen37
End of Day Screen38
Program Mode Screen38
Screen Saver39
Passwords39
Password Notes39
Initial Clear/Re-Boot40
Initial Clear40
Reboot40
Navigation Tips41
Common Icons41
Function Key43
Function Key Definitions43
Tender Key Definitions47
Displayed Error Messages48
Basic Operations51
Operation Notes51
Signing On/Off51
Sign on by Operating Code51
Sign on by Employee Card51
Sign on by Dallas51
Sign off52
Clerk Interrupt52
Clocking In/Out53
Clock in53
Register Mode Time In/Out53
Main Sign on Screen54
Clock out for Break55
Clock in from Break55
Clock out for Day55
Registering Plu's/Items56
Preset Plu's56
Open Plu's56
Code Entry Preset Plu's56
Code Entry Open Plu's56
Age Restricted Plu's56
PLU Price/Halo Override57
Price Level Shift57
Note # Operation58
Receipt Sample with Note59
Alpha Text60
Use Alpha Text Descriptor - Is Checked60
Use Alpha Text Descriptor - Unchecked60
Pre-Defined Alpha Text62
Sample Receipt with Alpha-Text63
Price Check64
Edit PLU64
Print Label65
Scale Operations65
Scale PLU Program Notes65
Scale Function Key Notes65
Registering Scale Items66
Direct Scale Entry66
Manual Weight Entry66
Auto Scale Entry66
Tare Weight66
Auto Tare Weight66
Manual Tare Weight Entry67
Open Tare Weight Entry68
Promo69
Split Pricing - Decimal70
Split Pricing - Whole71
Not Found PLU72
Shifting or Exempting Tax73
Tax Shift73
Shifting Tax from a Taxable Item73
Adding Tax to a Non-Taxable Item73
Exempt Tax on an Entire Sale73
Food Stamp Shift73
Corrections & Voids74
Clear74
Void Item74
Cancel74
Transaction Void74
Merchandise Return75
Split Item (Consolidated Items)75
Split Item (Single Item)76
Change Quantity77
Discounts/Coupons/Surcharges78
Sale (Subtotal) Discounts78
Open Percentage Sale Discount78
Preset Percentage Sale Discount78
Open Amount Sale Coupon79
Preset Percentage Sale Coupon79
Do It Discount79
Item Discounts80
Open Percentage Item Discount80
Preset Percentage Item Discount80
Open Amount Item Coupon80
Preset Amount Item Coupon80
Surcharges81
Open Percentage Sale Surcharge81
Preset Percentage Sale Surcharge81
Open Amount Item Surcharge81
Preset Amount Item Surcharge81
Promotions82
MIX & Match82
Multi-Buy82
Combo Discount82
Sweet Deal82
Promotion \ Coupon Search83
Key Sequence83
Totaling/Tendering84
Cash84
Check84
Miscellaneous (Charge) Tender84
Integrated Credit (EFT)84
Split Tender84
Check Cashing85
Food Stamp Subtotal & Tender85
Foreign Currency Subtotal & Tender86
Integrated Payment Transactions87
Sample Transaction - Credit87
Sample Merchant and Customer Drafts (Without Tip)88
Sample Merchant and Customer Drafts (with Tip)89
Sample Transaction - Tip Entry at PIN-Pad90
Sample Merchant and Customer Drafts91
Sample Transaction - Debit92
Sample Merchant and Customer Drafts (Without Tip)93
Sample Merchant and Customer Drafts (with Tip)94
Manual Card Entry95
Gift Card Sale96
Gift Card Notes96
EBT (Food Stamp) Transaction97
EBT Cash Benefit97
EBT Refund\Returns97
Merchandise Return98
Sample Merchant and Customer Draft99
Void Transaction100
Sample Merchant and Customer Draft101
Advanced Operations102
Overview102
Training Mode102
Training Mode Program Notes102
Modifier Keys103
Using Modifiers103
Quick Service Operations105
Drive Thru Operations105
Drive Thru Store105
Drive Thru Recall105
Multiple Tracking Files106
Of Guests106
Alpha Check Number106
List Table107
Soft Check Posting108
Soft Check Tracking Program Notes108
Beginning a Check109
Adding to a Check - Method 1110
Adding to a Check - Method 2111
Repeat112
Merge & Split Checks for Payment113
Quick ADD Check113
Split Check for Payment116
TIP Entry119
TIP Charge119
Paying a Check120
TIP (Gratuity) Entry121
Tip Entry (List Paid Method)121
TIP Entry (EFT Operation Method)122
Seat # Assignment123
Enforced Seat # Entry123
Changing the Seat # on a Previously Entered Item124
Optional Seat # Entry124
Print Check by Seat Number125
Payment by Seat Number125
Hold/Print Hold127
Hold an Item128
Print All Held Items128
Print an Individual Item128
Transfer Table129
Tip Declare130
Outside of Sale Operations132
Display Time & Date132
Waste132
Received on Account132
Input Amount133
Input Count134
Paid out135
Input Amount135
Input Count136
Post-Finalization Procedures137
Receipt Issue137
Gift Receipt137
List Paid138
List Paid Example139
Print List Paid Example142
TIP (Gratuity) Entry143
Void Sales144
Using the Table Map145
Opening a Table147
Entering Table Guest Counts147
Storing the Table147
Move Balance to Another Table (Combine Tables)147
Merge & Split Tables148
Combine \ Merge Checks148
Split Check148
Payment151
Seat Payment152
Print Check153
Cancel153
Dynamic Table Map154
Using Dynamic Table Map154
Customer Delivery155
Overview155
Customer Delivery Function Keys156
Customer Operations156
Delivery Operations157
Entering a Delivery Transaction157
Open Stored Delivery Order158
Re-Order Previous Order159
Park Order for Delivery at a Later Time161
Report Mode162
Report Mode Menu162
Report Mode Icons163
Summary Reports164
Adding Reports to the Quick View164
Edit the Summary Reports166
Detailed Reports167
Available Detailed Reports168
Common Report Options168
Financial Report170
PLU Report171
Group Report172
Period Report173
Open Check Report174
Stock Report175
Labor Report176
Sales & Labor% Report179
Sales and Labor% Report Definitions180
Food Cost Report180
Time in out Report181
Time Clock Editing183
Promotion Report188
EJ Report189
Product MIX Report192
Inventory193
Cash Declaration194
Input Amount195
Input Count195
Calendar Report View196
End of Day197
End of Day Sub Menu Reports200
End of Pay201
End of Not Found PLU202
Report Samples203
Printed Reports203
Financial Report203
PLU Report205
Group Report206
Period Report207
Open Check Report208
Stock Report209
Labor Report210
Sales and Labor % Report211
Sales & Labor % Report Definitions213
Food Cost Report214
Time in out Report215
Promotion Report216
EJ Report217
Product MIX Report217
Inventory Report218
Reports Exported to CSV220
Financial Report220
PLU Report222
Group Report223
Period Report223
Open Check Report224
Stock Report224
Labor Report225
Food Cost Report225
Time in out Report226
Promotion Report226
Balancing Formulas227
Program Maintenance228
HELP File228
PLU Maintenance - Register Mode230
PLU Info Key230
PLU Price Change230
Adding Plu's231
PLU Maintenance - Program Mode232
Adding New Plu's233
PLU Sub Menu234
Delete PLU234
Inactivate / Activate PLU234
Copy PLU235
Copy to New Item235
Copy to Existing Items236
Copy to Items by Range237
Copy the Price to Existing Items237
Default Item238
Remove Default Item238
Menu Icon239
Printing Labels from PLU240
Quick PLU242
Quick PLU - Edit Existing PLU242
Quick PLU - Add New PLU244
Employee File Maintenance245
Add/Edit Employee's245
Employee Option Definitions246
Employee Authority Level247
Employee Authority Level Definitions247
Job Code & Pay Rate250
Edit Job Codes250
Edit Pay Rates250
Station251
Customer File Maintenance252
Customer Database253
Add New Customer254
Customer Data Fields255
Edit Customer Data256
Customer Group257
Add New Customer Group257
Edit Customer Group258
Appendix259
Integrated Payment - EMV259
Introduction259
EFT Operation260
EFT Operation Menu260
Datacap Operation Definitions261
EFT Operation Function Key262
Performing EFT Operations263
Initialize EFT263
Close Batch264
Void Sales by Record Number265
Void Return by Record Number265
Issue Local Transaction266
Gratuity Entry267
Post Authorization268
Parameter Download268
Get Gift Card Balance269
EMV Voucher for EBT269
Test Mode269
Self-Initiated Load270
Diagnostics271
Clear EMV File272
Zero Auth272
Important Notes274
Backup Program275
Database Backup275
Remote FTP Log Backup276
If the FTP Backup Fails278
Pin-Pad Errors279
Timeout Returned from Pin-Pad279
Operation Cancelled279
No Response from Pin-Pad280
Manual Revision Record282

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