124 • Advanced Operations Sam4POS Operators Manual v2.33
Hold an Item
1. Touch the item you wish to hold.
2. Touch the HOLD key. Note that when a main item is held, its condiments or instructions are also held.
Note that an ‘H’ displays below the held items.
3. Store the check by touching the store table key.
4. If the Guest Check Option is programmed to warn the operator if items are held when the check is
finalized, the held item message displays. (See: Program Mode →Options →Options →Guest Check
Option.) The message will list all checks that contain held items, so that the server is reminded of other
checks/tables where held items may need to be released.
5. Touch CLOSE to store the check.
Print All Held Items
1. Recall an order that has held items. (Program Mode →Options →Options →Guest Check Option:
Automatically Select Held Items On Guest Check Recall is checked.) Add new items as necessary.
2. Touch PRINT HOLD. The “Hold” status is removed for all held items; items will be sent to appropriate
output when the check is serviced.)
Print an Individual Item
1. Recall an order that has held items. (Program Mode →Options → Options →Guest Check Option:
Automatically Select Held Items On Guest Check Recall is not checked.)
2. Touch the item you wish to print.
3. Touch PRINT HOLD. (Hold status is removed for selected item; item will be sent to appropriate output
when the check is serviced.)
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