MRD 3187B - User Manual
Page 202 (245)
2. A new window will appear in the middle
of the screen. Change the settings
desired and then click the
button to save the settings.
5.9 Reset Unit
If a problem should ever arise where the MRD 3187B has locked up, or malfunctioned in
some manner, it is possible to perform a soft reset from the web client. A soft reset will
reboot the MRD 3187B and hopefully take care of any previous problems the unit was
exhibiting. A soft reset will not change any setting. To perform a soft reset, use the
following steps:
1. Click the “Reset Unit” hyperlink
under the “Reset Unit” heading.
2. A new dialog box will appear
asking “Are you sure that you
want to reset the unit?” Click the
button to reset the
unit.
Caution: Resetting the unit is a service affecting event and service will be
interrupted while the unit is rebooting.
3. A progress bar will appear on the screen as the unit is resetting. It may take up to
5 minutes for the MRD 3187B to restart depending on the configuration.
4. Once the unit has restarted the web client will be redirected back to the login
page for the MRD 3187B.
5.10 Software Updates
Occasionally Sencore will release new software for the MRD 3187B to provide new
features and bug fixes. NEVER PERFORM A SOFTWARE UPDATE UNLESS
INSTRUCTED TO DO SO BY A SENCORE REPRESENTATIVE. If an update is
warranted, the representative will provide the software and instructions for the update.
5.11 Diagnostics
5.11.1 Processes
This section is primarily used by a Sencore representative to aid in troubleshooting a
problem. By clicking on the “View Processes Window…” hyperlink, under the
“Diagnostics” heading, it will bring up a new window that shows all the running
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