e-STUDIO5520C/6520C/6530C © 2008-2011 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
6 - 8
EA10 Finisher jam
(Finisher section)
Paper transport delay jam: The paper which has
passed the relay transport path does not reach the
inlet sensor. [MJ-1103/1104]
P. 6 - 5 5
EA20 Paper transport delay jam:
The paper which has passed through the inlet
sensor does not reach the transport sensor. [MJ-
1103/1104]
P. 6 - 5 5
EA21 Paper size error jam: Paper does not reach the
sensor because the paper is shorter than spec.
[MJ-1103/1104]
P. 6 - 5 6
EA22 Paper transport jam (Finisher paper punching edge
detection sensor): [MJ-1103/1104]
P. 6 - 5 6
EA23 Paper transport jam (exit sensor): [MJ-1103/1104] P. 6-56
EA24 Paper transport jam (between entrance and exit
sensors): [MJ-1103/1104]
P. 6 - 5 7
EA25 Paper transport jam (after paper stack exit): [MJ-
1103/1104]
P. 6 - 5 7
EA26 Paper transport jam (stop command request): [MJ-
1103/1104]
P. 6 - 5 8
EA27 Paper transport jam (paper not inserted): [MJ-1103/
1104]
P. 6 - 5 7
EA28 Paper transport jam (assisting arm operation
delay): [MJ-1103/1104]
P. 6 - 5 8
EA29 Paper transport jam (stack transport delay): [MJ-
1103/1104]
P. 6 - 5 8
EA31 Transport path paper remaining jam: The paper
which has passed through the inlet sensor does not
reach the transport sensor. [MJ-1103/1104]
P. 6 - 5 9
EA32 Exit paper remaining jam: The paper is remaining
on the finishing tray when the power is turned ON.
[MJ-1103/1104]
P. 6 - 5 9
EA40 Door open jam:
The upper/front cover of the finisher section or the
upper/ front door of the puncher section has
opened during printing. [MJ-1103/1104]
Cover open error:
The front cover or stationary tray cover is opened
during paper transport. [MJ-1103/1104]
P. 6 - 5 9
EA50 Stapling jam: Stapling is not performed properly.
[MJ-1103/1104]
P. 6 - 5 9
EA60 Finisher jam
(Finisher section)
Early arrival jam: The inlet sensor detects the paper
earlier than a specified timing. [MJ-1103/1104]
P. 6 - 5 9
EA70 Stack exit belt home position error: The stack exit
belt is not at the home position. [MJ-1103/1104]
P. 6 - 6 0
EA90 Finisher jam
(Saddle stitcher
section)
Door open jam: The delivery cover or inlet cover
has opened during printing [MJ-1103/1104].
P. 6 - 6 1
EAA0 Power-ON jam: Paper exists at No.1 paper sensor,
No. 2 paper sensor, No.3 paper sensor, vertical
path paper sensor or delivery sensor when power is
turned ON. [MJ-1103/1104]
P. 6 - 6 1
EAB0 Transport stop jam: The paper which passed
through the inlet sensor does not reach or pass
No.1 paper sensor, No. 2 paper sensor, No.3 paper
sensor or delivery sensor. [MJ-1103/1104]
P. 6 - 6 1
EAB1 Short paper jam (Saddle Stitch Finisher) P. 6-62
EAD0 Other paper jam Print end command time-out jam: The printing has
not finished normally because of the
communication error between the SYS board and
LGC board at the end of printing.
P. 6 - 6 4
Error code Classification Contents Troubleshooting