Overview
Numerical Program Listing
1-2
Strata DK40 Programming Manual Spring 1999
14-1 ACD Agent Identification Code Assignments X
*14-1 Auto Answer with Zip Tone Assigned to Agent ID X
14-2 ACD Supervisor Passwords X
*14-2 Tie Line After Shift/Overflow Substitution Destinations X
14-3 Announcement / Music Port and Queue Pattern X
14-4 Queue Time Out Overflow Destination X
14-5 Overflow Point and Ring No Answer Routing Destination X
14-6 After Shift Service Destination X
14-71 Queue Size for Alarm, Immediate Assignments X
14-72 Queue Size for Alarm 1 X
14-73 Queue Size for Alarm 2 X
14-8 Alarm Pattern Assignments X
14-9 Work Unit Assignments X
15 Assigning Exchange Line Attributes X
*15 Exchange Line Tenant Assignments X
16 Assign Exchange Line Groups (or Dial 9) X
*16 Assigning Earth Recall Signalling to Exchange Lines X
17 Tie Line Options X
*17 DDI Intercept Port Number (Vacant or Wrong Number) X
18 Agent Names for SMIS/MIS Assignments X
19 Alternate Background Music Source Slot Assignment X
23 Built-in Auto Attendant (AA) Primary Announcement Assignments X
24 Built-in AA Secondary Announcement Assignments X
25-1 Built-in AA Incoming Call Overflow Time X
26 Built-in AA Camp-on-Busy Time X
27 DKT Handset/Headset Receiver Volume Level X
28 DSS Console/Attendant Telephone Assignments X
29-1~3 DSS Console and Number Button Assignments X
*29 Add-on Modules Button Assignments X
30 Station Class of Service X
Program Number
Program Title
Initialisation & Test
System
Station
Toll Restriction
Least Cost Routing
ACD
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