Program 39 Flexible Button Assignments for ACD Telephones
Automatic Call Distribution
Strata DK40 Programming Manual Spring 1999
6-51
Important!
The Monitor mode is automatically cancelled if an Agent transfers an ACD call.
Related Programs
◆ Programs Exchange line ringing assignments (Programs 81~89) for use with
Overflow/After Shift destinations in Programs 14-4, 14-5, and 14-6.
◆ Programs Exchange line Group assignments (Program 16) for lines that are assigned
to an ACD Group in Program 14-0.
Program 39-Flexible Buttonstrip Assignment:
Program 38 should be run before entering Program 39. Flexible feature buttons are assigned
to telephones on a button-by-button basis with Program 39. (See the System Record Sheet for
details.)
WARNING! Running Program 38 after Program 39 will erase all option codes selected in
Program 39.
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