Toshiba Strata DK40 - Program 14-71 Queue Size for Alarm, Immediate Assignments

Program 14-71 Queue Size for Alarm, Immediate Assignments Automatic Call Distribution
Strata DK40 Programming Manual Spring 1999
6-37
Program 14-71
Queue Size for Alarm, Immediate Assignments
Initialised Default:
Queue Size = 010
Program 14-71 Overview
The system causes the Supervisor 5HVHW 4XHXH $ODUP button to flash and the
Supervisor telephone sounds immediately a one second ON, one half second OFF beeping
alarm when the number of calls in the ACD queue exceeds the number set in this program.
Program 14-8 DATA must be set to “1” if using this option (See “Program 14-8 Alarm
Pattern Assignments” for more information).
(QWH U 3 URJ 0 R GH 0 6SNU 47+R OG 0 6SNU :4 +ROG 0 6SNU & & +R OG 0 6SNU & & +ROG
Processor ACD Group Numbers Queue Size
DK40 01~08 001~048
ACD Group
No. Queue Size
01
02
03
04
05
06
07
08
DATA = Queue Size
SELECT = 71
SELECT = ACD Group No.