Program 14-5 Overflow Point and Ring No Answer Routing Destination
Automatic Call Distribution
Strata DK40 Programming Manual Spring 1999
6-31
Program 14-5
Overflow Point and Ring No Answer Routing
Destination
Initialised Default:
Overflow point=0, no overflow point
(QWHU 3URJ 0 RGH 0 6SNU 47+ROG 0 6SNU 8 +ROG 0 6SNU & & +ROG 0 6SNU & & +ROG
Processor ACD Group Numbers [PDN] Port Range
DK40 01~08 000~027
DATA Destination
OP0, OP1, OP2, OP3
Overflow Point (OP) Destination (Incoming Port 000). Only one OP can be programmed.
For No Overflow, select DATA=0.
See [PDN] Port Range Station [PDN] Program 04 Port No.
301~308 ACD Group
320 Auto Attendant (DK Built-in)
321 Normal Exchange line; Ring assignments not including delayed ringing assignments
ACD
Group No.
Overflow
Point
RNA and Overflow Point
Destination
01
02
03
04
05
06
07
08
DATA = Destination
SELECT=Overflow Point (1~3)
=Queue Timer (0)
SELECT = 5
SELECT = ACD Group No.