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Toshiba Strata DK40 - Program 09 Auto Attendant;ACD Group Assignments

Toshiba Strata DK40
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Program 09 Built-in Auto Attendant Prompt / Station Assignments
System & Station
Strata DK40 Programming Manual Spring 1999
3-11
Program 09
Built-in Auto Attendant Prompt / Station
Assignments
Program Type:
System and ACD
Initialised Default:
Initialised Data is Blank
1
Do not use digits 1, 2, and 3, unless the station numbering plan is changed. These numbers conflict with the
default station [PDNs] of the system.
Program 09 Overview
Program 09 tells the system where to direct calls after incoming Auto Attendant callers dial a
digit(s) in response to the menu of dialling prompts offered by one of the Auto Attendant's
digital announcers.
The exact dialling prompts along with their associated station numbers, [PDNs] and ACD
group numbers are assigned with this program. The actual announcements that are delivered
(QWHU 3URJ 0 R GH 0 6SNU 3<+ROG 0 6SNU +ROG 0 6SNU & & +ROG 0 6SNU & & +ROG
Processor ACD Group Numbers
DK40 01~08
Dialled Digit (Menu Prompts) Station Number (PDN) Department, Division, Etc.
0
1
1
2
1
3
1
4
5
6
7
8
9
SELECT = Prompt
Press prompt number offered to caller.
First or second digit.
AUTO ATT DIAL = (1~4 digits)
Enter the station numbers, [PDNs], or #4 plus the ACD
Group No. which will receive Auto Attendant calls. Could be
*
if establishing the first digit.
Press LED Button 01 to delete data.

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