Toshiba Strata DK40 - Program 14-73 Queue Size for Alarm 2

Program 14-73 Queue Size for Alarm 2 Automatic Call Distribution
Strata DK40 Programming Manual Spring 1999
6-39
Program 14-73
Queue Size for Alarm 2
Initialised Default:
Queue Size = 010
Program 14-73 Overview
The system causes the Supervisor 5 HVHW 4XHXH $ODUP button to flash and the
Supervisor telephone to sound a continuous beeping alarm when the number of calls in the
ACD queue exceeds the number of calls set in this program for a time duration set in
Program 11-7.
Program 14-8 DATA must be set to “2” if using this option (see Program 11-7 and See
“Program 14-8 Alarm Pattern Assignments” for more information).
(QWHU 3URJ 0RGH 0 6SNU 47+ROG 0 6SNU :6 +ROG 0 6SNU & & +ROG 0 6SNU & & +ROG
Processor ACD Group Numbers Queue Size
DK40 01~08 001~048
ACD Group No. Queue Size
01
02
03
04
05
06
07
08
DATA = Queue SizeSELECT = 73
SELECT = ACD Group No.