Automatic Call Distribution
Program *09 ACD Group Tie Line Digit Assignments (070~077)
6-6
Strata DK40 Programming Manual Spring 1999
Program *09
ACD Group Tie Line Digit Assignments (070~077)
Initialised Default:
See table below
Program *09 Overview
Program *09 assigns tie line incoming digits to a particular ACD Group.
Related Programs
If the digits assigned to the group are sent to the Strata DK40 System on any incoming tie line
call, the call is directed to the assigned ACD Group (see Program 14-0 to assign loop start
lines and Program *10 to assign DDI lines to an ACD Group).
Important!
Ensure that the tie line digits assigned in Program *09 do not clash with any
extension numbering set in Program 04
.
(QWHU 3URJ 0RGH 0 6SNU
*
3<+ROG 0 6SNU & +ROG 0 6SNU & & +ROG 0 6SNU & & +R OG
Processor ACD Group Port Numbers Default Tie Line Digits
DK40 070~077 Blank
ACD Group Number ACD Group Port Number Tie Line Digits Assigned (1~4 Digits)
01
070
02
071
03
072
04
073
05
074
06
075
07
076
08
077
Tie line digits assigned to ACD Group Port
Number (1~4 digits)
ACD Group Port Number (3 digits)