Xerox Phaser 3330

Troubleshooting
Phaser 3330 and WorkCentre 3335/3345 Xerox Internal Use Only
Service Manual
2-20
09-100 Toner Low Toner is almost empty. Toner
may be low or Toner may be
unevenly distributed.
Ensure a replacement
cartridge is in stock. Use
little more change if
“Toner Low” is marked in
LCD window.
Toner Low
09-200 Toner Cartridge
Empty
Empty Toner Cartridge
detected.
Replace the Toner
Cartridge.
Replace
Toner
Cartridge or
SMart Kit
Drum
Cartridge
09-230 Toner Cartridge
Writing Error
Toner Cartridge information
did not get written to CRUM.
POPO the machine. If fault
persists, replace the Toner
Carriage.
09-240 Toner Cartridge
communication
error
No communication with the
CRUM in the Toner Cartridge.
POPO the machine. If fault
persists, replace the Toner
Carriage.
09-250 Toner Cartridge read
error
Toner Cartridge information
could not be read.
POPO the machine. If fault
persists, replace the Toner
Carriage.
09-300 Drum Warning Drum Cartridge is nearing
the end of life based on the
number of prints made.
Ensure a replacement
cartridge is in stock. Use
little more change if
“REPLACE DRUM” is
marked in LCD window.
09-330 Drum Cartridge
communication
error
No communications with the
CRUM in the Drum Cartridge.
POPO the machine. If fault
persists, replace the Drum
Carriage.
09-340 Drum Cartridge
read error
No communications with the
Drum Cartridge.
POPO the machine. If fault
persists, replace the Drum
Carriage.
Error Error Message Cause Initial Action Go To