Xerox Phaser 4620 User Manual

5/2011
3-10
Phaser 4600/4620 Printer Service Manual
IQ8
Revision - Xerox Internal Use Only
Image Quality
IQ8 Blank Print
No visible image anywhere on the output.
Initial Actions
• Inspect the paper path for items, such as staples, paper clips, and paper scraps.
• Check CRU life counters. Replace components at end of life.
• Clear any obstructions in the Laser path.
• Check for multi-sheet feeds.
Figure 1 Blank print example
Procedure
Print a test print. The test print is blank.
YN
Check the customer’s print job setttings and the printer’s Ethernet or USB connections.
Print job settings and network connections are good.
YN
Correct the settings or connections.
Replace the IP Board, REP 3.6.
Remove the Drum Cartridge and clean the electrical contacts. Replace the Drum Cartridge and
reprint the test print. The image is blank.
YN
Perform SCP 6 Final Actions.
Install a new Drum Cartridge and reprint the test print. The image is blank.
YN
Perform SCP 6 Final Actions.
Remove the Transfer Roller and check for surface contamination or excessive wear. The
Transfer Roller is good.
YN
Replace the Transfer Roller, REP 9.1.
Check for obstructions between the Laser Unit and Drum Cartridge. The laser path is clear.
YN
Clear the laser path of obstructions.
Check connections to the Laser Unit from the IP Board. The connections are secure.
YN
Secure the connections.
Check HVPS connections to the bias contacts. The connections are secure.
YN
Secure the connections.
Replace the HVPS, REP 1.4, and print a test print. The images is blank.
YN
Perform SCP 6 Final Actions.
Replace the Laser Unit and reprint the test print. The image is blank.
YN
Perform SCP 6 Final Actions.
Replace the MCU Board, REP 3.4. The image is blank.
YN
Perform SCP 6 Final Actions.
Replace the IP Board, REP 3.6.

Xerox Phaser 4620 Specifications

General

Operating temperature (T-T)	50 - 90 °F
Operating relative humidity (H-H)	20 - 80 %
Color	No
I/O ports	10/100/1000 BaseT Ethernet, USB 2.0
Depth (min)	541 mm
Height (min)	420 mm
Minimum width	476 mm
Minimum weight	34.6 kg
Package length	698.49 mm
Print technology	Laser printing
Mac compatibility	Yes
Security features	Audit log, HTTPS, Image overwrite security, IP filtering, IPSec, Network authentication, SNMPv3, 802.1x
Storage drive type	Optional
Print memory (standard)	256 MB
Power consumption (active)	900 W
Minimum storage drive space	160 GB
Power consumption (standby)	93 W
Power consumption (PowerSave)	10 W
Storage media	HDD
Maximum internal memory	768 MB
Sound power level (standby)	39 dB
PCL fonts	93
Certification	Class 1 Laser Product, CE Marked, EMC Directive 89/336/EEC, EN 55022 Class B, EN 55024, FCC Part 15, Class B, Low Voltage Directive 73/23/EEC, RoHS Directive 2002/95/EC
Country of origin	China
Maximum duty cycle	275000 pages per month
Number of PostScript fonts	136
Number of print cartridges	1
Total input capacity	550 sheets
Total output capacity	500 sheets
Maximum input capacity	2000 sheets
Multi-Purpose tray input capacity	100 sheets
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.8 s
Print speed (black, normal quality, A4/US Letter)	65 ppm
Display	LCD
Package weight	40200 g
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Card stock, Labels, Pre-Printed, Recycled paper, Transparencies
ISO A-series sizes (A0...A9)	A4
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Export Control Classification Number (ECCN)	EAR99

Weight and Dimensions

Width	627.37 mm
Height	685.79 mm
Dimensions (WxDxH)	476 x 420 x 541 mm