5/2011
1-7
Phaser 4600/4620 Printer Service Manual
SCP 5, SCP 6
Service Call Procedures
Revision - Xerox Internal Use Only
Component Life
The design life of the major components are shown in Table 1. Environmental conditions and
actual use will vary these factors. The component life shown in Table 1 is for reference only.
HFSI
The High Frequency Service Items are shown in Table 2.
SCP 6 Final Actions
Final Actions are used to evaluate the total operation of the system and to identify the actions
required to complete the service call.
Procedure
Complete the following, if a fault is identified, return to SCP 4 Fault Analysis:
• Perform the end of call subsystem maintenance actions, SCP 5 Subsystem Maintenance.
• Exercise the machine in all modes, printing from all trays. If a fault message is displayed
or some other problem is evident, go to SCP 4 Fault Analysis.
• Make a print of a customer document.
• If any of the customers selections were changed, return them to the customers preferred
settings. Refer to GP 4 System Administration Tools.
• At the first service and at any subsequent service where changes are made or options are
added, print the configuration report and store it with machine log book. Discard any pre-
vious versions of the configuration report.
• Remove and destroy any copies of test patterns.
• Ensure the machine and service area are clean before leaving the customer premises.
• Provide customer training if required.
Table 1 Component Life Expectancies
Item Description Print Life
1. Pick and nudger Rollers 200,000 pages
2. Separator Roller 100,000 pages
3. Transfer Roller 100,000 images
4. Fuser 200,000 images
5. Feed Roller 100,000 pages
Table 2 High frequency service items
Item Description
Recommended
life Reference
Drum Cartridge The total sides of copies and prints
after the last HFSI reset.
10k impressions PL 9.10 Item 1
Tray 1 Pick Roller Sheets fed from Tray 1 after last
HFSI reset.
150k feeds PL 8.10 Item 3
Tray 2 Pick Rollers Sheets fed from Tray 2 after last
HFSI reset.
200k feeds PL 8.15 Item 10
Transfer Roller Total prints after the last HFSI
reset.
100k impressions PL 9.10 Item 2
Fuser Total prints after the last HFSI
reset.
200k impressions PL 10.10 Item 1