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1
7-10
Phaser 4600/4620 Printer Service Manual
WD 14, WD
15
Revision - Xerox Internal Use Only
Wiring
WD 14 50
0-Sheet Feed
er Board (1/2
)
Figure 1 Feeder Board connections
WD 15 500-
Sheet Feeder B
oard (2/2)
Figure 1 500-sheet Feed
er (2/2)
369
371
Table of Contents
Main Page
Introduction
3
Service Manual
1
Table of Contents
3
About this Manual
5
How to Use this Manual
5
Service Call Procedures
5
Service Safety Summary
6
Symbols Used on the Product
7
Health and Safety Incident Reporting
8
Regulatory Specifications
9
Translation of Warnings
10
Phaser 4600/4620 Overview
12
Printer Options
13
Control Panel Layout
15
Routine Maintenance Items
16
Consumables
16
1 Service Call Procedures
17
Service Call Procedures
19
SCP 1 Initial Actions
20
SCP 2 First Call Actions
20
SCP 3 Normal Call Actions
21
SCP 4 Fault Analysis
21
SCP 5 Subsystem Maintenance
22
SCP 6 Final Actions
23
SCP 7 Configurations and Options
24
2 Status Indicator Raps
25
Top Door Open RAP
27
Finisher Door Open RAP
28
Mailbox Rear Door Open RAP
29
Mailbox Interface Error RAP
30
Tray 4 Communications Fault RAP
31
Tray 6 Communications Fault RAP
32
Configuration Card Not Present RAP
33
Configuration Card Not Configured RAP
34
Tray 3 Paper Mismatch RAP
35
Tray 5 Paper Mismatch RAP
36
Tray 6 Paper Mismatch RAP
37
Memory Failure RAP
38
Hard Disk Drive Failure RAP
39
Tray 2 Lift Error RAP
40
Tray 3 Lift Error RAP
41
Tray 4 Lift Error RAP
42
Tray 5 Lift Error RAP
43
Main Motor Failure RAP
44
HCF Lift Error RAP
45
Rear Fan Failure RAP
46
LSU Error RAP
47
07-120-00 Tray 2 Is Open Rap
48
07-130-00 Jam 0 in Tray 2
48
Paper Empty at Tray 3 RAP
49
Jam in Tray 3 RAP
50
Tray 4 Is Open RAP
51
Paper Empty at Tray 5
52
Tray 5 Is Open RAP
53
Paper Empty in Tray 1 RAP
54
09-300-00 Drum Warning Rap
74
09-400-00 Replace Drum Cartridge RAP
74
Fuser Thermal Errors Rap
80
Fuser Motor Error
80
Out of Staples RAP
84
Front Jogger Home Fault RAP
85
Support Finger Home Fault RAP
86
Stacker Fault RAP
87
Jam in Mailbox Entrance RAP
88
Mailbox bin Jam
89
Diverter Fault RAP
90
Upper Diverter Fault Home RAP
91
Email Send Failed RAP
92
Network Connection Failure RAP
93
Mail Server Connection Failure RAP
94
IP Address Conflict RAP
95
Server Not Found RAP
96
BOOTP Server Error RAP
97
X Authentication Error RAP
98
3 Image Quality
99
IQ1 Image Quality Entry RAP
101
IQ2 Deletions (Line, Band, Spots)
102
IQ3 Unfused Image
103
IQ4 Resolution
104
IQ5 Skewed Image
105
IQ6 Light or Undertoned Print
106
IQ7 Spots
107
IQ8 Blank Print
108
IQ9 Black Print
109
IQ10 Process Streaks
110
IQ11 Scan Streaks
111
IQ12 Damaged Print
112
IQ13 Repeating Defects
113
IQ14 Residual Image
114
IQ15 Background
115
IQ16 Uneven Density
116
IQ17 Stains on Print Back
117
IQ18 Registration
118
IQ19 Curved Vertical Lines
118
IQS 1 Solid Area Density
119
Test Prints
119
IQS 2 Skew
120
IQS 3 Registration
120
IQS 4 Transparencies
121
IQS 5 Image Area
121
4 Repairs
123
REP 1.2 Fuser Drive Board
125
REP 1.3 Fuser Drive Board Assembly
125
Rep 1.4 Hvps
126
Rep 1.5 Smps
129
REP 1.6 Top Door Interlock Switch
132
REP 1.7 SMPS Fan
132
REP 2.1 Control Panel Assembly
133
REP 2.2 Control Panel Board
135
REP 3.4 MCU Board
137
REP 3.5 IP Board Cage
138
REP 3.6 IP Board
139
REP 4.1 Main Drive Assembly
141
REP 4.2 Tray 2 Feed Clutch
142
REP 4.3 Registration Clutch
144
REP 4.4 Feed Drive Assembly
145
REP 4.5 Right Side Chassis Fan
146
REP 6.1 Laser Unit
146
REP 7.0 Tray 1 Feeder Assembly
147
REP 7.3 Tray 1 Pick-Up Assembly
148
REP 7.5 Tray 1 Separator Assembly
150
REP 7.6 Tray 2 Feeder Assembly
152
REP 7.7 Tray 2 Lift Motor
158
REP 7.8 Tray 2 Lift Gear
158
REP 7.15 Tray 1 no Paper Sensor
159
REP 7.16 Tray 1 Feed Clutch
160
REP 7.20 Tray Separator Roller
160
REP 7.21 Tray Separator Clutch
161
REP 7.22 Tray Front Cover
161
REP 7.23 Tray Media Level Indicator
162
REP 7.24 Feeder Front Cover
163
REP 7.25 Feeder Right Cover
163
REP 7.26 Feeder Left Cover
164
REP 7.27 Feeder Rear Cover
164
REP 7.28 Feeder Board
165
REP 7.29 Feeder Lift Motor
165
REP 7.30 Feeder Size Switch
166
REP 7.31 Upper Option Harness
167
REP 7.32 Lower Option Harness
168
REP 7.33 Left Side Frame
169
REP 7.34 Right Side Frame
170
REP 7.35 Feeder no Paper Sensor
171
REP 7.36 Feeder no Paper Sensor Actuator
172
REP 7.37 Feeder Level Sensor
174
REP 7.38 HCF Rear Cover
175
REP 7.39 HCF Right Cover
176
REP 7.40 HCF Left Cover
176
REP 7.41 HCF Caster
177
REP 7.42 HCF Reduction Gear Assembly
177
Repairs
177
REP 7.43 HCF Front Door Interlock Switch
178
REP 7.44 HCF Control Board
178
REP 7.45 HCF Lift Motor Assembly
179
REP 7.46 HCF Feed Clutch
179
REP 7.47 HCF Feed Drive Assembly
180
REP 7.48 HCF Feed Motor
180
REP 7.49 HCF Top Plate
181
REP 8.11 Registration Sensor
182
REP 8.12 Feed Sensor
183
REP 8.16 Shaft Frame Assembly
183
REP 8.24 Drum Cartridge CRUM Connector
185
REP 8.27 Registration Roller Assembly
186
REP 8.31 Registration Sensor Actuator
187
REP 8.32 Feed Sensor Actuator
188
REP 8.40 Feeder Take Away Clutch
190
REP 8.41 Feeder Feed Clutch
191
REP 8.42 Feeder Feed Drive Assembly
191
REP 8.43 Feeder Take Away Sensor Actuator
192
REP 8.44 Feeder Take Away Sensor
193
REP 8.45 Feeder Take Away Roller
194
REP 8.46 Feeder Feed Assembly
196
REP 8.47 HCF Feed Assembly
198
REP 8.48 HCF Lift Limit Switch
199
REP 8.49 HCF Take Away Sensor
199
REP 8.50 HCF no Paper Sensor
200
REP 8.51 HCF Level Sensor
200
REP 9.1 Transfer Roller
201
REP 9.2 ADC Sensor
201
REP 9.3 Waste Toner Cartridge Detect Sensor
202
REP 9.4 Left Side Chassis Fan
203
REP 9.5 Environmental Sensor
203
REP 9.6 Waste Toner Full Sensor
204
REP 9.7 Pipe Assembly
205
REP 10.1 Duplex Unit
206
REP 9.8 Joint Board
206
REP 10.4 Upper Option Harness
207
REP 10.5 Lower Option Harness
208
REP 10.6 Exit Assembly
209
REP 10.7 Stack Full Sensor
212
REP 10.8 Fuser Drive Assembly
214
REP 10.9 Duplex Drive Assembly
217
REP 10.10 Fuser
218
REP 10.11 Fuser Thermistor Assembly
218
REP 10.12 Fuser Thermostat
219
REP 10.13 Fuser Heat Lamp
220
REP 10.14 Fuser Gear
223
REP 10.15 Fuser Heat Roller and Bearings
228
REP 10.16 Fuser Pressure Roller and Bearings
234
REP 10.17 Fuser Release Drive Assembly
235
REP 10.18 Duplex Unit Detect Sensor
236
REP 10.19 Duplex Unit Timing Belt
236
REP 10.32 Exit Drive Assembly
237
REP 11.1 Mailbox Output Tray
239
REP 11.2 Mailbox Left Cover
239
REP 11.3 Mailbox Right Cover
240
REP 11.4 Mailbox Rear Door
241
REP 11.5 Mailbox Control Board
241
REP 11.6 Mailbox Drive Belts
242
REP 11.7 Mailbox Diverter Drive Assemblies
243
REP 11.8 Mailbox Diverter Home Position Sensor
244
REP 11.9 Mailbox Exit Gate Actuator
244
REP 11.10 Mailbox Exit Gate Cam Follower
245
REP 11.11 Mailbox Option Harness
246
REP 11.12 Mailbox Output Tray 4 Stack Full Sensor
247
REP 11.13 Mailbox Rear Door Interlock Switch
248
REP 11.14 Mailbox Transport Motor
249
REP 12.1 Finisher Left Cover
249
REP 12.2 Finisher Control Board
250
REP 12.3 Finisher Stacker Full Sensor
251
REP 12.5 Finisher Transport Drive Assembly
252
REP 12.6 Finisher Exit Gate Sensor
254
REP 12.7 Finisher Exit Gate Actuator
255
REP 12.8 Finisher Entrance Drive Belt
256
REP 12.9 Finisher Exit Gate Cam Shaft
257
REP 12.10 Left Tamper Home Position Sensor
258
REP 12.11 Finisher Right Cover
259
REP 12.12 Right Tamper Home Position Sensor
260
REP 12.13 Staple Cartridge Door Interlock Switch
260
REP 12.14 Stapler Assembly
261
REP 12.15 Stacker Drive Assembly
262
REP 12.16 Staple Interlock Switch
263
REP 12.17 Finisher Rear Door
263
REP 12.18 Finisher Top Cover
264
REP 12.19 Tamper Motor
264
REP 12.20 Finisher Rear Door Open Sensor
265
REP 12.21 Finisher Exit Sensor
265
REP 12.22 Finisher Exit Sensor Actuator
266
REP 12.23 Compile Tray Assembly
266
REP 12.24 Stacker Shield Assembly
267
REP 28.1 IP Board Cover
269
REP 28.2 Right Cover
269
REP 28.3 Left Cover
270
REP 28.4 Front Cover
271
REP 28.5 Top Cover
272
REP 28.6 Rear Door
273
REP 28.7 Rear Door Fan
273
REP 28.8 Right Seal Filter
274
REP 28.10 Rear Seal Filter
275
REP 28.9 USB Host Board
275
5 Parts Lists
277
Default Chapter
279
Pl 1.10 Hvps
279
PL 1.15 Fuser Drive Board Assembly
280
PL 2.10 Control Panel
281
PL 3.10 Main Pwb's
282
PL 4.10 Main Drives
283
PL 6.10 Laser Unit
284
PL 7.10 Paper Tray (Tray 2 & Optional Feeder)
285
PL 7.15 Optional Feeder Main Covers
286
PL 7.20 HCF Covers
287
PL 7.25 HCF Assembly
288
PL 8.10 Tray 1 Feeder Assembly
289
PL 8.15 Tray 2 Pick-Up Assembly
290
PL 8.20 Optional Feeder Pick-Up Assembly
291
PL 8.25 HCF Pick-Up Assembly
292
PL 8.30 Optional Feeder Main Drives
293
PL 8.35 Optional Feeder Lift Assembly
294
PL 8.40 Optional Feeder Feed Assembly
295
PL 8.45 Registration Roller Assembly
296
PL 8.50 Middle Frame Assembly
297
PL 8.55 Upper Frame Assembly
298
PL 9.10 Drum Cartridge
299
PL 9.15 Waste Toner
300
PL 10.10 Fuser Assembly (1 of 2)
301
PL 10.11 Fuser Assembly (2 of 2)
302
PL 10.15 Upper Fuser Bracket Assembly
303
PL 10.20 Lower Fuser Exit Guide Assembly
304
PL 10.25 Duplex Unit Assembly
305
PL 10.30 Exit Assembly
306
PL 11.10 Mailbox Covers
307
PL 11.15 Mailbox Control Board
308
Parts Lists
309
PL 11.20 Mailbox Drive Belts
309
PL 11.25 Mailbox Diverter Assembly
310
PL 11.30 Mailbox Top Stacker Assembly
311
PL 11.35 Mailbox Actuator Shield Assembly
312
PL 11.40 Mailbox Base Assembly
313
PL 12.10 Finisher Covers
314
PL 12.15 Finisher Control Board
315
PL 12.20 Finisher Stacker Shield Assembly
316
PL 12.25 Finisher Stacker Drive Assembly
317
PL 12.30 Finisher Compile Tray Eject Assembly
318
PL 12.35 Finisher Compile Tray Assembly
319
PL 12.40 Finisher Transport Drive Assembly
320
PL 12.45 Finisher Stapler Assembly
321
PL 28.10 Main Covers
322
PL 28.15 Top Cover Assembly
323
PL 28.20 Front Cover Assembly
324
PL 28.25 Rear Door Assembly
325
Supplies, Options and Accessories
326
Parts Lists
326
6 General Procedures/Information
327
GP 1 Diagnostics Entry and Exit
329
GP 2 Fault Codes and History Logs
329
GP 3 System Administration Tools
330
GP 4 Reports
332
GP 5 Firmware Upgrade
332
GP 6 Electrostatic Discharge Prevention
333
GP 7 Machine Specifications
333
GP 8 General Disassembly Precautions
334
GP 9 Service Menu Map
335
GP 10 How to Check a Motor
338
GP 11 How to Check a Sensor
339
GP 12 How to Check a Solenoid or Clutch
339
GP 13 How to Check a Switch
340
GP 14 Separate System Modules
340
GP 15 How to Safely Lift or Move Heavy Modules
341
GP 16 Machine Lubrication
341
GP 17 Installation Space Requirements
342
GP 18 Glossary of Terms, Acronyms and Abbreviations
343
GP 19 Restriction of Hazardous Substances (Rohs)
350
GP 20 First Print Output Time
350
GP 21 Media Specifications
351
Dc131 NVM Read/Write
352
GP 22 Environmental Data
352
Dc132 NVM Reset
355
Dc305 UI Test
355
Dc330 Component Control
356
Dc612 Print Test Pattern
359
7 Wiring
361
Wd 1 Iot
363
WD 2 IP Board Interface
364
WD 4 MCU Board
365
WD 6 MCU Board
366
WD 8 Joint Board
367
WD 10 Laser Unit
368
Wd 11 Hvps
368
Wd 12 Smps
369
WD 13 500-Sheet Feeder
369
WD 14 500-Sheet Feeder Board
370
WD 16 2000-Sheet Feeder
371
WD 17 Finisher
372
WD 18 Mailbox
374
Phaser 4600/4620 Operational Overview
379
Media Handling
380
Sensors
381
Xerographics
383
Major IOT Assemblies
387
Phaser 4600/4620 Options
396
520-Sheet Feeder
396
2000-Sheet Feeder
399
Mailbox
400
Finisher
403
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