Xerox Phaser 4620 User Manual

5/2011
2-56
Phaser 4600/4620 Printer Service Manual
10-100-00, 10-200-00, 10-300-00, 10-308-00
Revision - Xerox Internal Use Only
Status Indicator RAPS
10-100-00, 10-200-00, 10-300-00 Fuser Thermal Errors RAP
10-100-00 Open Fuser Circuit Error. The Fuser did not warm up during operation. Thermistor
did not connect or contact point is not coupled tightly in power on.
10-200-00 Fuser Low Heat Error. The Fuser could not reach proper temperature, or improper
thermistor reading.
10-300-00 Fuser Overheat Error. The Fuser temperature has risen to a very high degree. If the
temperature of the Heat Roller increases above the toner-fusing-temperature, parts of Fuser
may be thermally degraded. The thermistor is disconnected or providing erroneous readings.
BSD-Reference: WD 11
Initial Actions
• Reseat the Fuser.
• Check for obstructions or damage to the Fuser connection.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
WARNING
Do not touch the Fuser while it is hot.
Check the Fuser connector for dirt or damage. The connector is clean and undamaged.
YN
Clean or repair the connection.
Select dC330 codes 10-200 and 10-210 to check Heat Roller temperature readings. The
readings are within the operating range.
YN
Replace the Fuser Thermistor, REP 10.11. The error message is displayed.
YN
Reassemble and perform SCP 6 Final Actions.
Replace the Fuser, REP 10.10.
Remove the Right Cover (REP 28.2) and bottom fuser bracket, Figure 1. Check the Fuser
Drive Board, MCU Board (CN10) and HVPS connections. The harnesses are connected
and undamaged.
YN
Repair or connect the harness.
Replace these components in order until the error is corrected.
1. Fuser, PL 10.10 Item 1
2. Fuser Drive Board, PL 1.15 Item 2
3. MCU Board, PL 3.10 Item 3
10-308-00 Fuser Motor Error RAP
10-308-00 The Fuser Drive Assembly failed to rotate.
BSD-Reference: WD 4
Initial Actions
• Check Fuser Heat Roller movement.
• Check for obstructions in the Fuser.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
WARNING
Do not touch the Fuser while it is hot.
Remove the Fuser (REP 10.10) and manually rotate the Heat Roller using the Fuser Gear.
The Heat Roller rotates.
YN
Clear the obstruction or repair the damage preventing Heat Roller rotation.
Replace Fuser components as needed to restore proper operation:
• Heat Roller and Bearings, PL 10.11 Item 12
• Pressure Roller and Bearings, PL 10.11 Item 3
• Fuser Gear, PL 10.11 Item 14
• Fuser, PL 10.10 Item 1
Open the Rear Door and manually rotate the Fuser Drive Assembly. The Fuser Drive Assem-
bly rotates.
YN
Replace the Fuser Drive Assembly, REP 10.8.
Select dC330 code 10-400 to test the Fuser Drive Assembly. The Fuser Drive Assembly
rotates.
YN
Remove the Right Cover (REP 28.2) and reseat CN5 on the MCU Board. The error
message is displayed.
YN
Reassemble and perform SCP 6 Final Actions.
Replace the Fuser Drive Assembly, REP 10.8.
Replace the MCU Board, REP 3.4.

Xerox Phaser 4620 Specifications

General

Operating temperature (T-T)	50 - 90 °F
Operating relative humidity (H-H)	20 - 80 %
Color	No
I/O ports	10/100/1000 BaseT Ethernet, USB 2.0
Depth (min)	541 mm
Height (min)	420 mm
Minimum width	476 mm
Minimum weight	34.6 kg
Package length	698.49 mm
Print technology	Laser printing
Mac compatibility	Yes
Security features	Audit log, HTTPS, Image overwrite security, IP filtering, IPSec, Network authentication, SNMPv3, 802.1x
Storage drive type	Optional
Print memory (standard)	256 MB
Power consumption (active)	900 W
Minimum storage drive space	160 GB
Power consumption (standby)	93 W
Power consumption (PowerSave)	10 W
Storage media	HDD
Maximum internal memory	768 MB
Sound power level (standby)	39 dB
PCL fonts	93
Certification	Class 1 Laser Product, CE Marked, EMC Directive 89/336/EEC, EN 55022 Class B, EN 55024, FCC Part 15, Class B, Low Voltage Directive 73/23/EEC, RoHS Directive 2002/95/EC
Country of origin	China
Maximum duty cycle	275000 pages per month
Number of PostScript fonts	136
Number of print cartridges	1
Total input capacity	550 sheets
Total output capacity	500 sheets
Maximum input capacity	2000 sheets
Multi-Purpose tray input capacity	100 sheets
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.8 s
Print speed (black, normal quality, A4/US Letter)	65 ppm
Display	LCD
Package weight	40200 g
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Card stock, Labels, Pre-Printed, Recycled paper, Transparencies
ISO A-series sizes (A0...A9)	A4
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Export Control Classification Number (ECCN)	EAR99

Weight and Dimensions

Width	627.37 mm
Height	685.79 mm
Dimensions (WxDxH)	476 x 420 x 541 mm