Xerox Phaser 4620 - Email Send Failed RAP

5/2011
2-68
Phaser 4600/4620 Printer Service Manual
15-110-00, 15-120-00
Revision - Xerox Internal Use Only
Status Indicator RAPS
15-110-00 Email Send Failed RAP
15-110-00 Email SMTP server returned an error during transmission.
Initial Actions
• Resend the email.
• Check network configuration.
Procedure
The SMTP server authentication may be supported but not enabled on the device or any 500
code is returned from the mail server. Resend the email.
15-120-00 Invalid Recipient Email Address RAP
15-120-00 Email address has either been restricted or is in an improper format.
Initial Actions
• Resend the email.
• Check network configuration.
Procedure
Enter the email address and resend the email.