Xerox Phaser 4620 User Manual

5/2011
3-16
Phaser 4600/4620 Printer Service Manual
IQ14
Revision - Xerox Internal Use Only
Image Quality
IQ14 Residual Image
The image from a previous print appears on the current print.
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
WARNING
Do not touch the Fuser while it is hot.
Initial Actions
• Check media type settings are correct.
• Inspect the paper path for items, such as staples, paper clips, and paper scraps.
• Check the installation of the Drum Cartridge.
• Check that the Drum Cartridge ground contact points are clean.
• Verify the paper is within the specifications on the Paper Tips Page.
Figure 1 Residual image (ghosting) example
Procedure
Print 10 test prints. A residual image appears on all copies.
YN
Print an additional 10 prints to clean residual toner from the rollers.
Measure the defect frequency on the prints. No defect pattern is visible.
YN
Refer to IQ13 Repeating Defects to determine the deffective component.
Remove the Drum Cartridge and clean the electrical contacts. Replace the Drum Cartridge and
reprint the test print. The residual image defect is still visible.
YN
Perform SCP 6 Final Actions.
Install a new Drum Cartridge and reprint the test print. The residual image defect is still visi-
ble.
YN
Perform SCP 6 Final Actions.
Remove the Transfer Roller and check for surface contamination or excessive wear. The
Transfer Roller is good.
YN
Replace the Transfer Roller, REP 9.1.
Remove the Fuser. Check for damage or debris on the rollers. The Fuser rollers are good.
YN
Clean or replace as necessary;
• Heat Roller PL 10.11
• Pressure Roller PL 10.11
• Fuser PL 10.10
Remove the Transfer Roller and check for surface contamination or excessive wear. The
Transfer Roller is good.
YN
Replace the Transfer Roller, REP 9.1.
Replace the following, in order, until the defective component is found.
• Drum Cartridge
• Transfer Roller, REP 9.1
• Fuser, REP 10.10
• HVPS, REP 1.4
A
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Xerox Phaser 4620 Specifications

General

Operating temperature (T-T)	50 - 90 °F
Operating relative humidity (H-H)	20 - 80 %
Color	No
I/O ports	10/100/1000 BaseT Ethernet, USB 2.0
Depth (min)	541 mm
Height (min)	420 mm
Minimum width	476 mm
Minimum weight	34.6 kg
Package length	698.49 mm
Print technology	Laser printing
Mac compatibility	Yes
Security features	Audit log, HTTPS, Image overwrite security, IP filtering, IPSec, Network authentication, SNMPv3, 802.1x
Storage drive type	Optional
Print memory (standard)	256 MB
Power consumption (active)	900 W
Minimum storage drive space	160 GB
Power consumption (standby)	93 W
Power consumption (PowerSave)	10 W
Storage media	HDD
Maximum internal memory	768 MB
Sound power level (standby)	39 dB
PCL fonts	93
Certification	Class 1 Laser Product, CE Marked, EMC Directive 89/336/EEC, EN 55022 Class B, EN 55024, FCC Part 15, Class B, Low Voltage Directive 73/23/EEC, RoHS Directive 2002/95/EC
Country of origin	China
Maximum duty cycle	275000 pages per month
Number of PostScript fonts	136
Number of print cartridges	1
Total input capacity	550 sheets
Total output capacity	500 sheets
Maximum input capacity	2000 sheets
Multi-Purpose tray input capacity	100 sheets
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.8 s
Print speed (black, normal quality, A4/US Letter)	65 ppm
Display	LCD
Package weight	40200 g
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Card stock, Labels, Pre-Printed, Recycled paper, Transparencies
ISO A-series sizes (A0...A9)	A4
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Export Control Classification Number (ECCN)	EAR99

Weight and Dimensions

Width	627.37 mm
Height	685.79 mm
Dimensions (WxDxH)	476 x 420 x 541 mm