5/2011
2-70
Phaser 4600/4620 Printer Service Manual
15-320-00, 15-330-00, 15-700-00
Revision - Xerox Internal Use Only
Status Indicator RAPS
15-320-00, 15-330-00 Mail Server Connection Failure RAP
15-320-00 The printer can not contact the SMTP server.
15-330-00 The printer can not contact a DNS server to resolve the SMTP host name.
Initial Actions
• Check the SMTP IP address or host name.
• Check network configuration.
Procedure
Check that the SMTP port is open and working correctly.
15-700-00 DNS Error RAP
15-700-00 A DNS resolution failure or the DNS server is not reachable.
Initial Actions
• Check DNS server configuration.
• Check network configuration.
Procedure
Check that the DNS server is online.
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