14.2  Alarm Displays
 14.2.2  Troubleshooting Alarms
14-25
A.840: 
Encoder Data 
Alarm 
(Detected at the 
encoder.)
The encoder malfunc-
tioned.
–
Turn the power supply to 
the SERVOPACK OFF and 
ON again. If an alarm still 
occurs, the Servomotor or 
linear encoder may be 
faulty. Replace the Servo-
motor or linear encoder.
–
An error occurred in 
reading data from the 
linear encoder.
–
The linear encoder is not 
mounted within an appro-
priate tolerance. Correct 
the mounting of the linear 
encoder.
–
Excessive speed 
occurred in the linear 
encoder.
–
Control the motor speed 
within the range specified 
by the linear encoder 
manufacturer and then 
turn ON the control power 
supply.
–
The encoder malfunc-
tioned due to noise.
–
Correct the wiring around 
the encoder by separating 
the Encoder Cable from 
the Servomotor Main Cir-
cuit Cable or by ground-
ing the encoder.
–
The polarity sensor is 
not wired correctly.
Check the wiring of the 
polarity sensor.
Correct the wiring of the 
polarity sensor.
–
The polarity sensor 
failed.
–
Replace the polarity sen-
sor.
–
A.850: 
Encoder Over-
speed 
(Detected when a 
Rotary Servomo-
tor, Absolute Lin-
ear Encoder, or 
Direct Drive Ser-
vomotor is con-
nected. However, 
SGMCS Incre-
mental Encoder 
specifications are 
excluded.)
(Detected at the 
encoder end.)
Rotary Servomotor: 
The Servomotor 
speed was 200 min
-1
 
or higher when the 
control power supply 
was turned ON.
Check the motor speed 
when the power supply 
is turned ON.
Reduce the Servomotor 
speed to a value less than 
200 min
-1
, and turn ON 
the control power supply.
–
Linear Servomotor: 
The Servomotor 
exceeded the speci-
fied speed when the 
control power supply 
was turned ON.
Check the motor speed 
when the power supply 
is turned ON.
Control the motor speed 
within the range specified 
by the linear encoder 
manufacturer and then 
turn ON the control power 
supply.
–
A failure occurred in 
the encoder.
–
Turn the power supply to 
the SERVOPACK OFF and 
ON again. If an alarm still 
occurs, the Servomotor or 
linear encoder may be 
faulty. Replace the Servo-
motor or linear encoder.
–
A failure occurred in 
the SERVOPACK.
–
Turn the power supply to 
the SERVOPACK OFF and 
ON again. If an alarm still 
occurs, the SERVOPACK 
may be faulty. Replace the 
SERVOPACK.
–
Continued on next page.
Continued from previous page.
Alarm Number: 
Alarm Name
Possible Cause Confirmation Correction Reference