14.2  Alarm Displays
14.2.2  Troubleshooting Alarms
14-26
A.860: 
Encoder Over-
heated 
(Detected when a 
Rotary Servomo-
tor, Absolute Lin-
ear Encoder, or 
Direct Drive Ser-
vomotor is con-
nected. However 
this alarm is not 
detected for 
SGMCS 
Servomotors with 
Incremental 
Encoders.) 
(Detected at the 
encoder.)
The surrounding air 
temperature around 
the Servomotor is too 
high.
Measure the surround-
ing air temperature 
around the Servomotor.
Reduce the surrounding 
air temperature of the 
Servomotor to 40°C or 
less.
–
The Servomotor load 
is greater than the 
rated load.
Use the accumulated 
load ratio to check the 
load.
Operate the Servo Drive 
so that the motor load 
remains within the speci-
fied range.
page 9-3
A failure occurred in 
the encoder.
–
Turn the power supply to 
the SERVOPACK OFF and 
ON again. If an alarm still 
occurs, the Servomotor or 
absolute linear encoder 
may be faulty. Replace the 
Servomotor or absolute 
linear encoder.
–
A failure occurred in 
the SERVOPACK.
–
Turn the power supply to 
the SERVOPACK OFF and 
ON again. If an alarm still 
occurs, the SERVOPACK 
may be faulty. Replace the 
SERVOPACK.
–
A.861: 
Motor Over-
heated
The surrounding tem-
perature around the 
Servomotor is too 
high.
Measure the surround-
ing temperature around 
the Servomotor.
Reduce the surrounding 
air temperature of the 
Servomotor to 40° or less.
–
The motor load is 
greater than the rated 
load.
Check the load with the 
accumulated load ratio 
on the Motion Monitor 
Tab Page on the Sig-
maWin+.
Operate the Servo Drive 
so that the motor load 
remains within the speci-
fied range.
page 9-3
A failure occurred in 
the Serial Converter 
Unit.
–
Turn the power supply to 
the SERVOPACK OFF and 
ON again. If an alarm still 
occurs, the Serial Con-
verter Unit may be faulty. 
Replace the Serial Con-
verter Unit.
–
A failure occurred in 
the SERVOPACK.
–
Turn the power supply to 
the SERVOPACK OFF and 
ON again. If an alarm still 
occurs, the SERVOPACK 
may be faulty. Replace the 
SERVOPACK.
–
Continued on next page.
Continued from previous page.
Alarm Number: 
Alarm Name
Possible Cause Confirmation Correction Reference