310 Agilent InfiniiVision 3000 X-Series Oscilloscopes User's Guide
20 Utility Settings
To check warranty and extended services status
To learn the warranty status of your oscilloscope:
1 Point your web browser to: "www.agilent.com/find/warrantystatus"
2 Enter your product's model number and serial number. The system will
search for the warranty status of your product and display the results.
If the system cannot find your product's warranty status, select Contact
Us and speak with an Agilent Technologies representative.
To contact Agilent
Information on contacting Agilent Technologies can be found at:
"www.agilent.com/find/contactus"
To return the instrument
Before shipping the oscilloscope to Agilent Technologies, contact your
nearest Agilent Technologies sales or service office for additional details.
Information on contacting Agilent Technologies can be found at:
"www.agilent.com/find/contactus"
1 Write the following information on a tag and attach it to the
oscilloscope.
• Name and address of owner.
• Model number.
• Serial number.
• Description of service required or failure indication.
2 Remove accessories from the oscilloscope.
Only return accessories to Agilent Technologies if they are associated
with the failure symptoms.
3 Package the oscilloscope.
You can use the original shipping container, or provide your own
materials sufficient to protect the instrument during shipping.
4 Seal the shipping container securely, and mark it FRAGILE.