Version 6.8 445 Mediant 2600 E-SBC
User's Manual 30. Software Upgrade
Notes:
• You can obtain the latest software files from AudioCodes Web site at
http://www.audiocodes.com/downloads.
• When you start the wizard, the rest of the Web interface is unavailable. After the
files are successfully installed with a device reset, access to the full Web interface
is restored.
• If you upgraded your firmware (.cmp file) and the "SW version mismatch" message
appears in the Syslog or Web interface, your Software License Key does not
support the new .cmp file version. If this occurs, contact AudioCodes support for
assistance.
• To upgrade from Version 6.6 to 6.8, do the following:
1) Delete core dumps from the redundant device through CLI (Telnet). Core dump
deletion can take up to 10 minutes.
2) Perform a manual switchover from active to redundant.
3) When the system is operational again, delete core dumps from the current
redundant device through CLI (Telnet). Core dump deletion can take up to 10
minutes.
4) Start the Hitless Software Upgrade procedure.
• Instead of manually upgrading the device, you can use the device's Automatic
Update feature for automatic provisioning (see Automatic Provisioning on page
451).
The following procedure describes how to load files using the Web interface's Software
Upgrade Wizard. Alternatively, you can load files using the CLI:
cmp file:
copy firmware from <URL>
ini or auxiliary file:
copy <ini file or auxiliary file> from <URL>
HA devices:
• Hitless Software Upgrade:
# copy firmware from <URL and file name>
• Non-Hitless Software Upgrade:
# copy firmware from <URL and file name> non-hitless
To load files using the Software Upgrade Wizard:
1. Make sure that you have installed a new Software License Key (see Software License
Key on page 440) that is compatible with the software version to be installed.
2. It is recommended to enable the Graceful Lock feature (see Locking and Unlocking
the Device on page 423). The wizard resets the device at the end of the upgrade
process, thereby causing current calls to be untimely terminated. To minimize this
traffic disruption, the Graceful Lock feature prevents the establishment of new calls.
3. It is recommended to save a copy of the device's configuration to your computer. If an
upgrade failure occurs, you can restore your configuration settings by uploading the
backup file to the device. For saving and restoring configuration, see Backing Up and
Loading Configuration File on page 449).
4. Open the Software Upgrade wizard, by performing one of the following:
• Select the Maintenance tab, click the Software Update menu, and then click
Software Upgrade Wizard.
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