Brother MFC-9340CDW Service Manual

2-66
Confidential
■ Error code 9701
For 2-sided printing, the tray whose paper size was not supported by 2-sided printing was
selected.
<User Check>
- Set the driver setting to A4 size or equal to or larger than Letter size, and set the same size
of paper into the paper tray.
■ Error code 9801
Error occurred with the value measured during color density adjustment performed from the
control panel.
<User Check>
- Check if the toner cartridges are set in the correct order of colors.
- Replace the toner cartridge.
- Replace the drum unit.
- If the belt unit has a scratch, replace it.
- If "WT Box End Soon" is displayed on the LCD and the belt unit has dirt, replace the waste
toner box.
Size Error 2-sided
Press Stop Key. Specify the correct paper and load the same size paper as
the Printer driver setting.
Step Cause Remedy
1 Main PCB failure Replace the main PCB ASSY.
Calibration failed
See Troubleshooting chapter in User's Guide.
Step Cause Remedy
1 Registration mark sensor L dirty Clean the registration mark sensor L.
2 Failure in printed measurement
pattern image
If failure occurs when printing "2D3S
YCMK_ _A" in "Function code 71", refer to
"4.3 Image Defect Troubleshooting" in this
chapter and take a measure.
3 Registration mark L PCB
harness connection failure
Check the registration mark L PCB
harness connection and reconnect it.
4 Eject sensor PCB harness
connection failure
Check the eject sensor PCB harness
connection and reconnect it.
5 Density sensor failure Replace the registration mark L PCB
ASSY.
6 Main PCB failure Replace the main PCB ASSY.

Brother MFC-9340CDW Specifications

Printing Specifications

print speed (black)	up to 23 ppm
print speed (color)	up to 23 ppm
print resolution	up to 600 x 2400 dpi
automatic duplex printing	Yes

Copying Specifications

copy speed (black)	up to 23 cpm
copy speed (color)	up to 23 cpm
copy resolution	600 x 600 dpi
copy reduction/enlargement	25% - 400% in 1% increments

Scanning Specifications

scanner type	Color Flatbed with ADF
document glass size	8.5” x 11.7”
scan resolution (optical)	1200 x 2400 dpi
scan resolution (interpolated)	19200 x 19200 dpi

Fax Specifications

fax modem	33.6k bps
fax page memory	up to 500 pages
speed dial locations	200

Memory and Interfaces

memory (standard/max)	192MB / 192MB
standard interfaces	Wireless 802.11b/g/n, Ethernet, Hi-Speed USB 2.0
usb direct interface	Yes

Supplies and Accessories

black toner cartridge yield	2, 500 pages
cyan toner cartridge yield (standard)	1, 400 pages
magenta toner cartridge yield (standard)	1, 400 pages
yellow toner cartridge yield (standard)	1, 400 pages
cyan toner cartridge yield (high capacity)	2, 200 pages
magenta toner cartridge yield (high capacity)	2, 200 pages
yellow toner cartridge yield (high capacity)	2, 200 pages
drum unit yield	15, 000 pages
belt unit yield	50, 000 pages
waste toner box yield	50, 000 pages
multi-purpose paper	Letter, 500 sheets