Brother MFC-9340CDW - Error and Maintenance Messages; Common Error Messages

2-77
Confidential
■ Error code C001
Timeout occurred with access request sent to server due to incorrect server address, network
disconnection, or inactive server.
Error code C002
User authentication is unavailable due to incorrect user name, incorrect password, or
asynchronous date and time
between the machine and server.
Error code C003
Access to a file is unavailable due to incorrect directory name, no write permission on
directory, file write lock, or no write permission on file.
Error code C004
The current time necessary for user authentication is unavailable due to machine clock (RTC)
not being set and time not being obtained through SNTP.
<User Check>
- Refer to User's guide and reconfigure network settings.
- Check the wiring of the LAN cables.
- Check the wireless LAN settings.
Log Access Error
Server Timeout, contact your administrator.
Log Access Error
Authentication Error, contact your administrator.
Log Access Error
Authentication Error, contact your administrator.
Log Access Error
Wrong Date&Time, contact your administrator.
Step Cause Remedy
1 Wireless LAN PCB connector
connection failure
Check the wireless LAN PCB connector
connection and reconnect it.
2 Wireless LAN PCB failure Replace the wireless LAN PCB ASSY.
3 Main PCB failure Replace the main PCB ASSY.