7. Service, spares and accessories
7.1 Introducon
WARNING:
When returning the dry pumping system to our service centre or our other company,
the requirements of Service, spares and accessories on page 76 and Return the
equipment or components for service on page 76 must be complied with.
Note:
The oil must not be drained from the dry pumping system. It must be clearly stated that
the pump is full of oil when compleng the HS2 form.
Our products, spares and accessories are available from our companies and distributors
worldwide. These centres employ service engineers who have undergone our
comprehensive training courses. Order the spare parts and accessories from our nearest
company or distributor. When ordering, please state for each part required:
1. Model and item number of the equipment.
2. Serial number (if any).
3.
Item number and descripon of the part.
7.2 Service
Our products are supported by a worldwide network of our service centres and
distributors. Each service centre oers a wide range of opons including:
▪ equipment decontaminaon
▪ service exchange
▪
repair
▪
rebuild
▪ tesng to factory specicaons.
The equipment that has been serviced, repaired or rebuilt is returned with a full
warranty. The local service centre can also provide our engineers to support the on‑site
maintenance, service or repair of the equipment. For more informaon about service
opons, contact our nearest service centre or company.
We can provide training, tooling and spares to enable the users to overhaul their dry
pumping systems.
Remove pump accessories before returning the dry pumping system for service.
7.2.1 Return the equipment or components for service
Before you send your equipment to us for service or for any other reason, you must send
us a completed Declaraon of Contaminaon of Vacuum Equipment and Components –
Form HS2. The HS2 form tells us if any substances found in the equipment are
hazardous, which is important for the safety of our employees and all other people
Page 76
M58800880_H - Service, spares and accessories
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