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IRECTION KTI106052, REVISION 10 SERVICE MANUAL
Chapter 7 - Diagnostics/Troubleshooting 7-1
Chapter 7
Diagnostics/Troubleshooting
Section 7-1
Overview
7-1-1 Purpose of Chapter 7
This section describes how to setup and run the tools and software that help maintain image quality and
system operation. Basic host, system, and board level diagnostics are run whenever power is applied.
Some Service Tools may be run at the application level.
7-1-2 Overview
There may be a time when it would be advantageous to capture trouble images and system data (logs)
for acquisition through remote diagnostics (Insite2) or to be sent back to the manufacturer for analysis.
There are different options to acquire this data that would give different results.
Table 7-1 Contents in Chapter 7
Section Description Page Number
7-1
Overview
7-1
7-2
Collect Vital System Information
7-2
7-3
Check Points Voltages
7-6
7-4
Screen Captures and Logs
7-8
7-5
Remote Access to Service Platform
7-11
7-6
How to use the Auto Tester program
7-14
7-7
Minimum Configuration to Boot/Scan
7-17
7-8
Troubleshooting Trees and Instructions
7-19
7-9
Error Messages
7-27
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