GE Voluson i BT06 - Section 7-5 Remote Access to Service Platform

GE VOLUSON i / VOLUSON e
D
IRECTION KTI106052, REVISION 10 SERVICE MANUAL
Chapter 7 - Diagnostics/Troubleshooting 7-11
Section 7-5
Remote Access to Service Platform
7-5-1 General
This offers GE technicians the possibility to view the entire customer´s desktop and operation system.
Remote access to the Voluson i / Voluson e scanner requires permission and customer input to run
diagnostics.
7-5-2 Preparations
NOTE: Be sure the Voluson i / Voluson e is connected to the Internet and service platform is configured properly
in the Common Service Desktop - Configuration page.
If a GE Service technician requests remote access to your Voluson i / Voluson e scanner, activate the
service platform as described in Section 5-11-2-2 "Remote Access" on page 5-46.
A screen with additional system data and information appears.
Figure 7-9 Connect to Device
Connect to Device