FC8000-UM-251-9370 8-2
8. TROUBLESHOOTING
8.2 Media Loading Operations
Symptom Verication item Solution
Themediadropstothe
frontoftheplotter.
(1) Isthefrontedgeofthemedia
curled?
Yes....Replacethemedia.
No.....Verifyitem(2).
(2) Isthefrontmediasensordirty? Yes....Cleanthefrontmediasensor.
No.....Verifyitem(3).
(3) Isthefrontmediasensorcable
securelyconnectedtothemain
boardandthesensor?
Yes....Replacethefrontmediasensor.
No.....Connectthecablesecurely.
Themediadropstothe
rearoftheplotter.
(1) Istherearedgeofthemedia
curled?
Yes....Replacethemedia.
No.....Verifyitem(2).
(2) Istherearmediasensordirty? Yes....Cleantherearmediasensor.
No.....Verifyitem(3).
(3) Istherearmediasensorcable
securelyconnectedtothemain
boardandthesensor?
Yes....Replacetherearmediasensor.
No.....Connectthecablesecurely.
Theplotterdisplays
“LOADMEDIA!”when
mediahasbeenloaded.
(1) Doesthecamsensorplateblock
thecamsensor?
Yes....Checkthecamsensorplateand
attachitatthecorrectposition.
No.....Verifyitem(2).
(2) Isthecamsensorcablesecurely
connectedtothemainboardand
thesensor?
No.....Connectthecablesecurely.
Yes....Replacethecamsensorboard.
Theplottercan’t
recognizetheYdirection
ofthemediasize.
(1) Isthereanydustonthepinch
rollersensor?
Yes....Cleanthepinchrollersensor.
No.....Verifyitem(2).
(2) Isthepinchrollersensorexible
cablesecurelyconnectedto
eachconnector?
Yes....Replacethepinchrollersensor.
No.....Connectthecablesecurely.
Theplottercan’t
recognizetheXdirection
ofthemediasize.
(1) Isthereanydustonthefront
mediasensorandtherearmedia
sensor?
Yes....Cleanthefrontmediasensorand
therearmediasensor.
No.....Verifyitem(2).
(2) Arethefrontmediasensorand
therearmediasensorcables
securelyconnectedtoeach
connector?
No.....Connectthecablessecurely.
Yes....Replacethesensor(s).
Themediaisfedatan
angle.
(1) Arethepinchrollersworndown? Yes....Replacethepinchroller(s).
No.....Verifyitem(2).
(2) Isthereanythingonthedrive
roller?
Yes....Cleanthedriverollerwithabrush.
No.....Verifyitem(3).
(3) Dothepinchrollershavethe
correctpressure?
No.....Replacethepinchrollerspring(s).
Yes....Verifyitem(4).
(4) Isthedriverollerworndown? Yes....Replacethedriveroller.
No.....Verifyitem(5).
(5) Isthedriverollerattached
correctly?
Yes....Replacethebearingofthedrive
roller.
No.....Attachthedriverollercorrectly.