Step Symptom Possible Cause Actions / Verifications
2. If the symptom still exists, then go to
step 5.
3 • The Power LED
is solid green
and the Error
LED is solid red.
Management
module fault
Action 1
1. Push the Shutdown switch about 4
seconds to power off the failed
management module.
2. Remove the failed management
module and replace it the spare one.
Verification 1
1. If the symptom no longer exists,
replacing is completed.
2. If the symptom still exists, then go to
step 5.
4 The Primary LED is
blinking in green for
a long time.
Boot Enable
configuration
Action 1
1. Verify that the BOOT ENABLE
configuration is enable condition.
2. Wait 5 minutes, the management
module will be rebooting.
Verification 1
1. If the Power LED is solid green after
blink in green, then the repair is
completed.
2. If the symptom still exists, then go to
step 5.
5 - Management
module.
Action 1
1. Contact with Hitachi Data Systems
technical support. See the Getting
help section in this manual.
Server blade troubleshooting table
Table 11-4 Server blade troubleshooting table
Step Symptom Possible Cause Actions / Verifications
1 • A server
blade does
not power
up.
• All LEDs:
Off.
• No power.
• Loose
connection.
• Damaged
connector.
Action 1
1. Remove the suspected server blade.
2. Inspect the connector for damage.
3. Install it into the original bay again if it
did not have damaged connector.
Verification 1
1. If the Power LED starts blink in green and
Error/Fault LEDs are off, go to Action 2.
2. If the suspected server blade has
damaged connector, then go to step 6
3. If all LEDs are still off, then go to step 6.
Troubleshooting
11-7
Hitachi Compute Blade 500 Series System Service Manual
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