JRC JAN-701B - Page 522

10 Maintenance and Inspection
10-22
Trouble –continued--
Symptom Cause Remedy
Message “CD is not inserted, or this CD might
have errors. Confirm, or contact with your chart
provider.” is displayed in Chart Portfolio.
The path setting is
wrong.
Set the path correctly.
C-MAP Ed.3 chart is not displayed. The eToken license is
invalid.
Register the latest valid
eToken license and
import C-MAP Ed.3
chart. (See 10.2.2 “Alarm
Information of C-MAP
Ed.3 Chart”.)
C-MAP Ed.3 chart that used to be displayed is
no longer displayed.
The details of the
license agreement have
been changed.
Ask your C-MAP Ed.3
distributor for the details.
“Startup Menu” is in hang-up state.
C-MAP security device
(eToken) is not installed.
Install C-MAP security
device (eToken).
Message “error (0xFFFFFFFA)” or “Error: Bad
Authorization Code or file format error” is
displayed in the log window of Chart Portfolio.
Authorization code is
wrong.
Enter the received autho-
rization code again.
A chart list is not displayed with Chart Portfolio. Selectable Filter is set. Turn off Selectable Filter.
Message “Insert another C-MAP Ed.2 CD.” is
displayed in Chart Portfolio.
Selected zones are not
under contract.
Select zones under
contract, and import/
update data.
Message “error (0x000000xx)” is displayed in
the log window of Chart Portfolio.
See 10.2.3 “Alarm
Information of S-57/S-63
Chart”.
See 10.2.3 “Alarm
Information of S-57/S-63
Chart”.