19-1
19 Troubleshooting
This chapter describes the message list, troubleshooting for printed images and paper feeding, and clearing paper jam
procedures.
When Trouble Occurred.......................................................................................................................................... 19-2
When Attention indicator turns on or blinks ............................................................................................ 19-2
When Status Indicator Light Flashes and Buzzer Sounds...................................................................... 19-3
Remote Operation .................................................................................................................................. 19-4
Troubleshooting When Printing or Copying Image.................................................................................................. 19-6
Troubleshooting When Feeding Paper.................................................................................................................. 19-17
Clearing Paper Jams............................................................................................................................................. 19-21
When Paper Jams Occur...................................................................................................................... 19-21
Jam Location Indicators........................................................................................................................ 19-21
Clearing Jammed Paper in Main Body and Inverter and Decurler Unit ................................................ 19-23
Clearing Jammed Paper in the Multi Purpose Tray .............................................................................. 19-26
Clearing Jammed Paper in Optional Unit ............................................................................................. 19-27
Clearing a Staple Jam ........................................................................................................................................... 19-29
Clearing a Staple Jam of the 4,000-Sheet Finisher .............................................................................. 19-29
Other Trouble ........................................................................................................................................................ 19-33
Printing does not start ........................................................................................................................... 19-33
Troubleshooting When Using Send Function ....................................................................................... 19-35
Responding to Send Error .................................................................................................................... 19-37
About paper output when a specific error occurs ................................................................................. 19-42
Responding to Messages ..................................................................................................................... 19-43
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