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Troubleshooting > Other Trouble
Responding to Messages
If the touch panel or the printing system displays any of these messages or error codes, follow the corresponding
procedure.
A
B
When contacting us, the serial number will be necessary. To check the serial number, refer to the following:
Display Setting Screen (page 4-3)
Message Checkpoints Corrective Actions
Reference
Page
Acceptable staple
count exceeded.
*1
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time
elapses. For details on Auto Error Clear, refer to the following:
Auto Error Clear (page 15-23)
Is the acceptable number of
sheets exceeded?
Select [Continue] to print
without using Staple. Select
[Cancel] to cancel the job.
—
Activation error. ― Failed to activate the extended
function. Contact administrator.
―
Add paper in cassette
#.
Is the indicated cassette out of
paper?
Load paper.
Select the available paper.
Select [Continue] to print.
page 7-15
page 7-21
page 7-28
Add paper in
multipurpose tray.
Is the paper of the selected size
loaded in the multipurpose tray?
Load paper.
Select the available paper.
Select [Continue] to print.
page 5-3
Adjusting Scanner. — The machine is under the
adjustment to maintain its
quality. Please wait.
—
Adjusting… — The machine is under the
adjustment to maintain its
quality. Please wait.
—
Message Checkpoints Corrective Actions
Reference
Page
Box is not found. — The specified box cannot be
found. Job is canceled. Select
[End].
—
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