Lenovo ThinkSystem SR630 V3 - Observable Problems

a. To prevent diskette drive read/write errors, make sure that the distance between the monitor and any
external diskette drive is at least 76 mm (3 in.).
b. Non-Lenovo monitor cables might cause unpredictable problems.
2. Reseat the monitor cable.
3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each
time:
a. Monitor cable
b. Video adapter (if one is installed)
c. Monitor
d. (Trained technicians only) System board.
The wrong characters appear on the screen
Complete the following steps until the problem is solved:
1. Verify that the language and locality settings are correct for the keyboard and operating system.
2. If the wrong language is displayed, update the server firmware to the latest level. See “Update the
firmware” on page 433
.
Observable problems
Use this information to solve observable problems.
•
“Server hangs during the UEFI boot process” on page 474
• “The server immediately displays the POST Event Viewer when it is turned on” on page 475
• “Server is unresponsive (POST is complete and operating system is running)” on page 475
• “Server is unresponsive (POST failed and cannot start System Setup)” on page 475
• “Voltage planar fault is displayed in the event log” on page 476
• “Unusual smell” on page 476
• “Server seems to be running hot” on page 476
• “Cannot enter legacy mode after installing a new adapter” on page 476
• “Cracked parts or cracked chassis” on page 477
Server hangs during the UEFI boot process
If the system hangs during the UEFI boot process with the message UEFI: DXE INIT on the display, make sure
that Option ROMs were not configured with a setting of Legacy. You can remotely view the current settings
for Option ROMs by running the following command using the Lenovo XClarity Essentials OneCLI:
onecli config show EnableDisableAdapterOptionROMSupport --bmc xcc_userid:xcc_password@xcc_ipaddress
To recover a system that hangs during the boot process with Legacy Option ROM settings, see the following
Tech Tip:
https://datacentersupport.lenovo.com/solutions/ht506118
If legacy Option ROMs must be used, do not set slot Option ROMs to Legacy on the Devices and I/O Ports
menu. Instead, set slot Option ROMs to Auto (the default setting), and set the System Boot Mode to Legacy
Mode. Legacy option ROMs will be invoked shortly before the system boots.
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ThinkSystem SR630 V3 User Guide