NEC Express5800 110Ej - Chapter 8 Troubleshooting

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Chapter 8

Troubleshooting

If your server does not operate as expected, read this chapter before assuming a failure.

NOTE: For provision against an unexpected failure, it is recommended to install the

Off-line Maintenance Utility, ESMPRO, to the server and client computers.

Main Page

Default Chapter9
- Preface9
- About this User's Guide10
- Internal Cabling Diagrams10
- In the Package11
- Table of Contents12
Chapter 119
Notes on Using Your Server19
- Warning Labels20
- Safety Notes21
- For Proper Operation26
- Transfer to Third Party27
- Consumables28
- Disposal of the Server28
- User Support29
Chapter 231
General Description31
- Overview32
- System Chassis33
- Mother Board38
- Standard Features39
- Using Your Server43
Chapter 353
Setting up Your Server53
- Setup Flow54
- Unpacking the System55
- Installing Optional Devices55
- Selecting Server Site56
- Connecting Peripheral Devices58
- Connecting Power Cord60
- Turning on the Server62
- Installing Operating System64
- Installing Utilities64
- Making Backup Copies of System Information64
Chapter 4 Configuring Your Server65
- System BIOS (BIOS Setup Utility)66
- Add-In Card's BIOS92
- Configuring Mother Board Jumpers93
- RAID Configuration96
  - RAID Configuration of Serial ATA Hard Disk Drive96
Chapter 5109
Installing the Operating System with Express Setup111
- Microsoft Windows Server 2003112
- Microsoft Windows 2000132
- Hostraid153
Chapter 6157
Installing and Using Utilities159
- Expressbuilder160
- Configuration Diskette Creator166
- Esmpro170
  - Functions and Features170
- Adaptec Storage Manager171
- Web-Based Promise Array Manager171
- Power Console Plus172
- Dianascope176
- BMC Online Update177
Chapter 7187
Maintenance187
- Making Backup Copies187
- Cleaning188
- System Diagnostics193
  - Test Items193
  - Starting and Ending the System Diagnostics194
- Relocating/Storing the Server197
Chapter 8199
Troubleshooting199
- System Viewers200
- Lamps200
- Error Messages205
- Solving Problems209
- Recovery for Windows 2000 System223
- Off-Line Maintenance Utility226
  - Starting the Off-Line Maintenance Utility226
  - Features of Off-Line Maintenance Utility227
- Resetting the Server228
- Forced Shutdown228
Chapter 9229
Upgrading Your Server229
- Safety Notes230
- Static Precautions231
- Preparing for Installation and Removal232
- Installation or Removal Procedure233
Chapter 10275
Internal Cabling Diagrams275
- Interface Cables276
- Power Cables283
Appendix A285
Specifications285
Appendix B287
- CD-Rom290
- Tape Media290
- Keyboard291
- Mouse292
Other Precautions287
- Transfer Rate of the On-Board LAN Controller287
- Server Management Software287
- Floppy Disk287
Appendix C293
IRQ and I/O Port Address293
Appendix D295
- Re-Installing to the Hard Disk Which Has Been Upgraded to Dynamic Disk296
- Manual Installation When the Securaid 114 Disk Array Controller Board Keeps Connectiond-2296
- Magneto Optical Device296
- Media such as DAT296
- Partition Size297
- INSTALLING WINDOWS SERVER 2003 X64 Editions298
- Setting for Collecting Memory Dump (Debug Information310
Installing Windows Server 2003 X64 Editions295
- Before Installing Windows Server 2003295
Appendix E311
- Re-Installing to the Hard Disk Which Has Been Upgraded to Dynamic Disk312
- Manual Installation When the Securaid 114 Disk Array Controller Board Keeps Connectione-2312
- MO Device312
- Media such as DAT312
- Partition Size313
- Installing Windows Server 2003313
- Setting for Collecting Memory Dump (Debug Information326
Installing Windows Server 2003311
- Before Installing Windows Server 2003311
Appendix F327
- Re-Installing to the Hard Disk Which Has Been Upgraded to Dynamic Disk328
- MO Device328
- Media such as DAT328
- Partition Size329
- Installing Windows 2000330
- Driver Installation and Advanced Settings336
- Setting for Collecting Memory Dump (Debug Information340
Installing Windows 2000327
- Before Installing Windows 2000327
Appendix G341
- Software343
Product Configuration Record Table341
- Hardware341
Appendix H345
- Before You Begin346
  - Static Precautions346
- Assembly346
- Installing the Server in the Rack Cabinet350
Rack-Mount Kit345
- Unpacking the Rack Installation Kit345
Appendix I351
- In the Package352
- Transfer to Third Party352
- Installation353
  - Preparation353
  - Others355
RS-232C Additional Serial Port Connector Kit351

NEC Express5800 110Ej - Chapter 8 Troubleshooting

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