Troubleshooting 8-23
Collect Configuration Information
This section describes on how to collect the information on hardware configuration and inside specification.
In order to collect information, "Diagnostic Program" is used.
IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below
after restarting the system.
1. Point to [Settings] in Start menu, and click [Control Panel].
The [Control Panel] dialog box appears.
2. Double-click [Management Tool], and double-click [Computer Management].
The [Computer Management] dialog box appears.
3. Click [System Tool] → [System Information].
4. Click [Save as System Information File] in the [Operation] menu.
5. Input the file name to save in the [File Name] box.
6. Click [Save].
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