8-16 Troubleshooting
Problems with Windows Server 2003 and Windows 2000
Cannot install the operating system correctly.
8 Did you confirm the notes on installing the operating system?
→ See Chapter 6.
During installation, the following warning is registered in the System Log of the Event Viewer:
Error detected on the device \Device\CdRom0 during the paging
operation.
→ There is no problem on this issue.
Fail to start the OS:
8 Is a floppy disk in the floppy disk drive?
→ Take out the floppy disk and restart the server.
8 Is the EXPRESSBUILDER CD-ROM in the CD-ROM drive?
→ Take out the EXPRESSBUILDER CD-ROM and restart the server.
8 Is the OS broken?
→ Use recovery process to recover the system. (See "Recovery for Windows 2000 System" in this
Chapter.)
Unable to update the system
8 Are you trying to update the system without applying Service Pack or with Service Pack 1, 2, or 3?
Without applying Service Pack and applying Service Pack 1, 2, or 3 to this system are not supported.
You have to apply Service Pack 4 to update the system.
If you use Windows 2000 CD-ROM which includes Service Pack 4 to install Windows 2000 on your
system, you do not have to apply Service Pack 4 again when you update the system.
The OS presents unstable operation:
8 Did you update the system?
→ Installing a network drive after installation of the OS may cause unstable operation. Use the
EXPRESSBUILDER CD-ROM to update the system. (See Chapter 6.)
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