15
Troubleshooting Oracle Database
Appliance
Understand tools you can use to validate changes and troubleshoot Oracle Database
Appliance problems.
• Viewing Component Information on the Appliance
View details of all the components installed on the appliance, and the RPM drift
information.
• Errors When Logging into the Web Console
If you have problems logging into the Web Console, then it may be due to your
browser or credentials.
• Errors when re-imaging Oracle Database Appliance
Understand how to troubleshoot errors that occur when re-imaging Oracle
Database Appliance.
• Using the Oracle ORAchk Health Check Tool
Use the ORAchk Health Check Tool to audit configuration settings and check
system health.
• About Trace File Analyzer Collector
Trace File Analyzer (TFA) Collector simplifies diagnostic data collection on Oracle
Grid Infrastructure and Oracle Real Application Clusters systems.
• Running Trace File Analyzer (TFA) Collector Commands
Understand the installed location of tfactl and the options for the command.
• Running the Disk Diagnostic Tool
Use the Disk Diagnostic Tool to help identify the cause of disk problems.
• Running the Oracle Database Appliance Hardware Monitoring Tool
The Oracle Database Appliance Hardware Monitoring Tool displays the status of
different hardware components in Oracle Database Appliance server.
• Preparing Log Files for Oracle Support Services
If necessary, use the command odaadmcli manage diagcollect to collect
diagnostic files to send to Oracle Support Services.
Viewing Component Information on the Appliance
View details of all the components installed on the appliance, and the RPM drift
information.
Viewing the Bill of Materials in the Web Console
Use the Appliance tab in the Web Console to view information about your deployment
and the installed components. The Advanced Information tab displays information
about the following components:
• Grid Infrastructure Version, and the home directory
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