Sealer
Issue Cause Resolution
High seals Constant bad folds Adjust fold, refer to associated Folder Operator
Guide
Incorrect backwall setting Engine setup
Tongue location Adjust tongue
Suction cup placement Adjust suction cup
Horn width Increase horn spacing
Observation guide alignment Check observation side guide setup
Flap not Sealed Incorrect backwall setting Engine setup
Not enough fluid applied to flap Adjust sealer fluid
On Edge Stacker (OES)
Issue Cause Resolution
Jam High seals Inspect for high seals and refer to Sealer
Belt adjustment / envelope positioning Adjust the OES entrance setup
Stacking too tight on belt Increase speed of conveyor belt
Troubleshooting
Pitney Bowes Epic v3.1 (ZVE0) Operator Guide May, 2018 Page 251 of 328
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