Maintenance Processes10.4
Maintenance process details
The maintenance processes listed below are only to be completed at the direction of an
authorized Neopost Service Technician.
Check that your Mailing System is connected to the LAN before starting.
As supervisor (see How to Log in as Supervisor on page 134):
Press and select the path: Maintenance Processes
1. Installation Process
- First time installation of your system.
2. Disconnect Base
- Remove the base from service.
- Prepares the base for removal by saving data on USB key.
3. Withdraw a Meter
- Remove Postage Meter from service.
4. Update Registration
- This procedure is used if you have changed your postal code.
- Contact your Customer Service to change your information then you will be
instructed to perform the update registration procedure.
Running the Installation Wizard
This type of call should only be completed upon request from the Neopost Customer Service
Centre or by an authorized Neopost Service Technician. Check that your Mailing System
is connected to the LAN before starting.
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10
Maintaining your Mailing System