quadient IN-360 - How to Access Diagnostic Data; How to Display Software Data

How to Access Diagnostic Data
To gain access to a diagnostic data:
1. As supervisor (see How to Log in as Supervisor on page 134):
Press and select the path: Maintenance Diagnostics
2. The system requires you press [OK] to start the diagnostic tests, then displays the
list of tests.
3. Select a test from the list displayed on the screen.
System Data
As Supervisor, you have access to:
• The Software Data (Postage Meter#, Loader, OS, PACK, XNDF DATA DELTA,
language, variant).
• The Hardware (system) Data (P/N of the base and the Postage Meter).
• The list of the events occurred in the system (Base events, Postage Meter events
and Server connection history).
• The data of the system counters.
How to Display Software Data
To display Software Data:
1. As supervisor (see How to Log in as Supervisor on page 134):
Press and select the path: Maintenance System info Software in-
formation
2. The system software data appears on the screen.
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Troubleshooting