ERROR CODES
SM 7-9 A265/A267
Trouble-
shooting
A895
Code Meaning Suggested Cause/Action
9-40
CRC error during PC fax
communication
9-41 Third failure during PC fax
communication
9-42 DCN received
unexpectedly during PC
fax communication
9-43 Frame received
unexpectedly during PC
fax communication
9-44 Response time over during
PC fax communication
9-45 Frame transmission error
during PC fax
communication
• Check the serial interface and cable
connection between the PC.
• Replace the DIU (PCFE board) or FCU.
9-61 Memory overflow occurs
during reception
Check the SAF.
22-00
Original length exceeded
the maximum scan length
• Divide the original into more than one page.
• Check the resolution used for scanning. Lower
the scan resolution if possible.
• Add optional page memory.
22-01 Memory overflow while
receiving
• Wait for the files in the queue to be sent.
• Delete unnecessary files from memory.
• Transfer the substitute reception files to an
another fax machine, if the machine’s printer is
busy or out of order.
• Add an optional SAF memory card or hard
disk.
22-02 Tx or rx job stalled due to
line disconnection at the
other end
• The job started normally but did not finish
normally; data may or may not have been
received fully.
• Restart the machine.
22-04 The machine cannot store
received data in the SAF
• Update the ROM
• Replace the FCU.
23-00 Data read timeout during
construction
• Restart the machine.
• Replace the FCU
25-00 The machine software
resets itself after a fatal
transmission error occurred
• Update the ROM
• Replace the FCU.
F0-xx V.34 modem error
• Replace the FCU.
F6-8x SG3-V34 modem error
• Update the SG3-V34 modem ROM.
• Replace the SG3-V34 board.
• Check for line noise or other line problems.
• Try communicating another V.8/V.34 fax.