ERROR CODES
A265/A267 7-8 SM
Code Meaning Suggested Cause/Action
6-04
G3 ECM - RTC not
detected
• Check the line connection.
• Check connections from the NCU to the FCU.
• Check for a bad line or defective remote
terminal.
• Replace the FCU or NCU.
6-05 G3 ECM - facsimile data
frame not received within
18 s of CFR, but there was
no line fail
• Check the line connection.
• Check connections from the NCU to the FCU.
• Check for a bad line or defective remote
terminal.
• Replace the FCU or NCU.
• Try adjusting the rx cable equalizer
Cross reference
• Rx cable equalizer - G3 Switch 07 (PSTN)
6-06 G3 ECM - coding/decoding
error
• Defective FCU.
• The other terminal may be defective.
6-08 G3 ECM - PIP/PIN
received in reply to
PPS.NULL
• The other end pressed Stop during
communication.
• The other terminal may be defective.
6-09 G3 ECM - ERR received
• Check for a noisy line.
• Adjust the tx levels of the communicating
machines.
• See code 6-05.
6-10 G3 ECM - error frames still
received at the other end
after all communication
attempts at 2400 bps
• Check for line noise.
• Adjust the tx level (use NCU parameter 01 or
the dedicated tx parameter for that address).
• Check the line connection.
• Defective remote terminal.
6-21 V.21 flag detected during
high speed modem
communication
• The other terminal may be defective or
incompatible.
6-22 The machine resets the
sequence because of an
abnormal handshake in the
V.34 control channel
• Check for line noise.
• If the same error occurs frequently, replace the
FCU.
• Defective remote terminal.
6-99 V.21 signal not stopped
within 6 s
• Replace the FCU.