Ricoh Aficio 270 - Page 724

ERROR CODES
SM 7-7 A265/A267
Trouble-
shooting
A895
Code Meaning Suggested Cause/Action
3-21
A CSA signal was sent
during ISDN G4
communication, because
the Stop key was pressed
• The local operator has interrupted the
communication.
3-30 Mismatched specifications
(rx capability)
• Check the receive capabilities requested from
the other terminal.
4-01 Line current was cut
• Check the line connector.
• Check the connection between FCU and NCU.
• Check for line problems.
• Replace the FCU or the NCU.
4-10 Communication failed
because of an ID Code
mismatch (Closed
Network) or Tel. No./CSI
mismatch (Protection
against Wrong
Connections)
• Get the ID Codes the same and/or the CSIs
programmed correctly, then resend.
• The machine at the other end may be
defective.
5-00
Data construction not
possible
5-01 Data reconstruction not
possible
5-10 DCR timer expired
• Replace the FCU.
5-20
Storage impossible
because of a lack of
memory
• Temporary memory shortage.
• Test the SAF memory.
• Replace the FCU or optional EXMEM board
5-21 Memory overflow
5-22
Mode table overflow after
the second page of a
scanned document
• Wait for the messages which are currently in
the memory to be sent or delete some files
from memory.
5-23
Print data error when
printing a substitute rx or
confidential rx message
• Test the SAF memory.
• Ask the other end to resend the message.
• Replace the FCU or optional EXMEM board.
5-24
Memory overflow after the
second page of a scanned
document
• Try using a lower resolution setting.
• Wait for the messages which are currently in
the memory to be sent or delete some files
from memory.
5-25 SAF file access error
• Replace the FCU or EXMEM board.
6-00
G3 ECM - T1 time out
during reception of
facsimile data
6-01 G3 ECM - no V.21 signal
was received
6-02
G3 ECM - EOR was
received
• Try adjusting the rx cable equalizer.
• Replace the FCU or NCU.