6. Troubleshooting
6-2
CBM-20A/20Alite
6.1 Troubleshooting and Corrective
Action
This section describes the probable causes of problems that can arise, and the corrective
action to be taken to eliminate the causes. For more detailed procedures, refer to the
indicated page.
If the problem cannot be resolved even after taking the indicated measures, or if there are
problems not included in the following tables, contact your Shimadzu representative.
System Configuration
Symptom Corrective action
A link cannot be created to a
connected LC-series component.
1. Check that there is no dirt on the optical-cable connector
and that there is no foreign matter inside the connector.
2. Check that the optical cable is fully inserted.
3. Check that the component's link address and the address for
the system controller's optical connector are the same.
4. Check that the component is not in local mode.
"3.4 Determine the System Configuration" P. 3-7
There are discrepancies between
the connected-component
configuration and the component
information displayed in the
"Configuration" tab page.
Connected components cannot be
controlled.
Check that [Auto] is selected for the [Unit Configuration] setting
in the "Configuration" tab page.
"3.4 Determine the System Configuration" P. 3-7
Component names and version
numbers are not displayed.
1. Version numbers are not displayed for the LC-8A and LC-
6AD/7A.
2. Depending on the component, the component name and
version number are sometimes not displayed during the
interval between turning power ON and the completion of
initialization.
The settings in the "Configuration"
tab page cannot be changed.
The component configuration cannot be changed by users with
only Operator-level authorization.
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