Warranty and After-Sales Service
III
CBM-20A/20Alite
Warranty and After-Sales Service
Warranty
1. Validity
Please consult your Shimadzu representative for information about the extent
of the warranty.
2. Term
The manufacturer will provide free replacement parts for, or repair free of
charge, any instrument that fails during the warranty period, if the cause can
be attributed to a defect in manufacturing.
3. Limitation of Liability:
1) In no event will Shimadzu be liable for any lost revenue, profit or data, or
for special, indirect, consequential, incidental or punitive damages,
however caused regardless of the theory of liability, arising out of or
related to the use of or inability to use the product, even if Shimadzu has
been advised of the possibility of such damage.
2) In no event will Shimadzu's liability to you, whether in contract, tort
(including negligence), or otherwise, exceed the amount you paid for the
product.
4. Items Not Covered by the Warranty
The warranty does not cover malfunctions that result from:
1) misuse;
2) repairs or modifications made by any company other than the
manufacturer or an approved company;
3) external factors;
4) operation under severe conditions such as environments, with high
temperature, high humidity, corrosive gas, vibration, etc.;
5) fire, earthquake or other forces of nature;
6) moving or transporting the instrument after its initial installation;
7) the consumption of items or parts that can be regarded as consumable.
(For example, the service life of an LCD display panel depends on the
actual operating conditions.)
After-Sales Service
If any problem occurs with this instrument, inspect it and take appropriate
corrective action as described in the Section "6 Troubleshooting". If the
problem persists, or symptoms not covered in the Troubleshooting section
occur, contact your Shimadzu representative.
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