5.6 Technical Support
To request technical support for your VersaSync unit, please go to the "Support" page of the
Spectracom Corporate website, where you can not only submit a support request, but also find
additional technical documentation.
Phone support is available during regular office hours under the telephone numbers listed
below.
To speed up the diagnosis of your VersaSync, please send us:
the current product configuration,and
the events log.
Thank you for your cooperation.
5.6.1 Regional Contact
Spectracom operates globally and has offices in several locations around the world. Our main
offices are listed below:
Country Location Phone
China Beijing +86-10-8231 9601
France Les Ulis, Cedex +33 (0)1 6453 3980
USA Rochester, NY +1.585.321.5800
Table 5-7:
Spectracom contact information
Additional regional contact information can be found on the Contact Us page of the Spec-
tracom corporate website.
286 VersaSync User Manual
APPENDIX
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